LivePure Bali 550 Sq. Ft. True HEPA Air Purifier w/Extended Warranty

388 reviews   3.3 out of 5
5 Star
(184)
4 Star
(32)
3 Star
(26)
2 Star
(24)
1 Star
(122)
Would recommend to a friend
  • Worked well until it didn't, (dustyjacobs NJ)
    07/10/2023

    Ordered this filter about a year and a half ago. I had 3 other hepa air purifiers from a top hepa filter company so I did not start using this until about a 6 months after purchase. In spite of cleaning the pre filter a couple of times, the smell coming from the unit is terrible. It smells like fish. After reading how much trouble others have had with paying for it's return, I will chalk it up as a loss and sit it out for trash day.

    0 out of 0 found this review helpful
  • Air Purifier, (em-ree KS)
    03/01/2023

    From first day we used the air purifier until returning the unit it gave off a bad smell that smelled like plastic. This smell was so bad it caused my throat to burn. We had it in our bedroom so we could not run it at night because of the smell The smell was still there the next morning.

    2 out of 2 found this review helpful
  • Damaged Not From Shipping, (ZbigLD NC)
    02/17/2023

    I got this from HSN actually (2)/ One was fine the other was damaged from the factory.1) Fan sounds like a freight train when trying to run. 2) Piece was broken off it and no damage to the shipping box. 3) Filter was missing from the product.To me this seems like a parts product that got package and shipped to me. Now trying to send it back for an exchange I have to pay Shipping (lowest I could Find was $60) for a product that cost me $89.Wow great way for HSN to make money. Send a defective

    2 out of 4 found this review helpful
  • defective, (Sam6359 MO)
    10/17/2022

    I had to send the unit back, when I plugged it in, there was a clicking noise and didn't seem like enough air was coming out even on high. I did request a new replacement unit.

    9 out of 9 found this review helpful
  • Nice concept air freshner, (sraceco3 CO)
    04/11/2022

    So far I'm on my third one It's a very nice looking unit The first one had a small noise in the fan. The second one wouldn't even blow air the fan was broke off the motor. The third one has a noise and a severe wobble in the fan. Needless to say its getting returned

    11 out of 11 found this review helpful
  • Design Issues, (FreqShopper198 SC)
    03/27/2022

    I like the color and look of the air purifier that I ordered and it works well but it has two design issues that aren't good for seniors or persons with back issues1: 1) Wheels need to be put on the bottom of it because the unit is heavy and 2) The cord needs to be longer.

    6 out of 6 found this review helpful
  • Nice but!, (Arthur_Sitko MI)
    03/24/2022

    The one I got had a BAD fan it was out of balance I sent it back and am waiting for a replacement hope it;s right this time.

    6 out of 6 found this review helpful
  • Broken Pieces, (MrBill101 WI)
    03/22/2022

    Day that it was received, sounded like broken pieces rattling inside. Called HSN to return. Returned the same day, 10 days later, no credit to my account yet. Frustrated to say the least.

    8 out of 8 found this review helpful
  • Knocking sound, (Sissy85 CA)
    03/12/2022

    I purchased 2; one worked the other one didn't. The one that didn't work had a knocking/rattling sound when I plugged it in. I called HSN so that the rep can listen to the knocking/rattling sound. I asked for a replacement. I hope I don't have any problems with the other one that's currently working. I hope the replacement works. 1 star because one didn't work.

    4 out of 4 found this review helpful
  • :(, (gladigotit11 WA)
    02/07/2022

    Not impressed. Did not remove cooking odors. Left it running for hours...odor still there. Item not as advertised!

    7 out of 7 found this review helpful
  • Used?!, (Lisa212345 NY)
    12/21/2021

    Seems user. My black pre filter had a couple white specks on it and a section looks dusty. The motor is making a light rattling noise like it has many hours logged. It definitely emits a smell. To me, the smell is after a rain and you know its not because the air is clean. The smell starts the second you plug it in out of the box. My husband thinks its some sort of oil smell. no

    5 out of 5 found this review helpful
  • Disappointed, (clickchick1 MA)
    08/03/2021

    Please make sure you really want this unit before you order it. I am not commenting on the quality of the unit as I never even took it out of the box. I wanted to cancel the order but it shipped before I could. When I went to print a return label, I had to "Return on my own..." COST ME $55. Not happy.

    6 out of 7 found this review helpful
  • Worked great, (tomeka100 TX)
    05/24/2021

    I purchased a few months ago now it is making a weird knocking noise. I have to send to manufacture for repairs or replacement. I have to pay for shipping on top of already paid for product.

    4 out of 4 found this review helpful
  • Air purifier, (nanc3950 NY)
    03/22/2021

    Not sure if it works well or not. Unfortunately it sounded like a washing machine on spin dry. So have to return.

    4 out of 4 found this review helpful
  • not happy, (applr MI)
    03/21/2021

    should have casters when i cook have on all day and does not kill odors so what if its quiet stuck with it more money down the drain

    3 out of 3 found this review helpful