Retail Value

HSN's retail values are based on nationwide information. You may find the same or similar items sold in your community at a price different than our retail value. Retail value is an indication of the price you would pay to purchase the item elsewhere, not the price for which you could sell the item. Call customer service for more information about how the retail value was established.

The retail value is established by one of these methods:

  • a comparative survey of the price of the same or similar item at retailers in at least four geographical areas
  • nationwide catalog ads or online shopping services where the same or similar item has been sold
  • customary markup formulas for categories of products normally offered for sale at prices based on customary markup
  • the total of the prices at which the individual components of the product are sold separately elsewhere
  • the total of the prices at which the individual components of the product have been sold by HSN in the past
We're confident that the methods used to establish these comparisons are trustworthy and accurate. If you are not satisfied with the method by which we establish retail value comparisons, we advise that you not use this data when make your shopping decisions.

HSN substantiates all value comparisons advertised on HSN TV and hsn.com. We want our customers to be informed about the values we offer.