Papillio by Birkenstock Mary Leather Wedge

These shoes arrived on a below zero temperature day. When I opened them up, they were very cold, and had noticeable scratches on the sides, toes and heels. I was very disappointed with this. I rubbed and rubbed and rubbed on the leather, and was able to smooth it out however, there was still some scuffing visible, I called customer service. They were wonderful. They shipped out another pair immediately and I will be returning the current pair. They felt wonderful on my feet, and I am pleased.

My issue is more with HSN than with the shoe. The shoe was cute! But unfortunately, too big & had to be returned. Had HSN listed the European size instead of the US size, I would have ordered differently. I know I'm a 36 in European size shoes, not a 37, which is what I received.

This is a beautiful well constructed shoe. Unfortunately, it runs small. I wear a 42 in sandals but these are just a bit too small. If you normally wear the "regular/wide" sandals these are going to be tight across the top of your foot. I am pretty sad mine didn't fit because I love birkenstocks and the i idea of ones I could wear to work was thrilling.