Birkenstock Arizona Soft Footbed Leather Sandal

WHEN I RECEIVED THESE SHOES, I WAS SURPRISED TO SEE THEM ALMOST A LEMON COLOR. WATCHING THE PRESENTATION AND LOOKING ON COMPUTER, THEY APPEAR TO BE A LIGHT GREEN, AS CHARTUESE. ALSO I RECEIVED A SIZE 8, I ENTERED THE 7.5 SIZE WHICH FOR THE LAST 20 YEARS, HAS BEEN A 37. THEY WILL WORK, EVEN THOUGH A BIT LONG. NICE AND NARROW AS NEED. WILL KEEP AND HOPE FOR THE BEST.

I ordered the sandcastle. It arrived in a narrow size. I usually order wide in other shoes because of my feet being different widths and like Birkies because of the adjustability. Customer service said HSN only has it in narrow. The width was never mentionned by the host so I assumed it was Birkies regular fit, not narrow. Now I have to return these shoes and another pair of Arizona's with the same issue. Very upset with HSN.

The so called soft footbed does not seem any softer than the original footbed. Returned because Birks are too flat & hard for my comfort. I wanted to try the soft but it is not.