For orders placed on or after February 1, 2020, you may return most items within 90 days of purchase and receive a full refund on the original form of payment, including the original shipping and handling. Gift recipients who make a return will receive an in-store credit that can be used towards any item on HSN or HSN.com. Some items are not eligible for extended returns, including personalized products, food & beverage, sensual wellbeing, gift cards, charitable donations and all Final Sale items.