iPhone™ Faqs
shopThere are two easy ways to shop for products:
- Tap the search bar at the top of the home screen to search for products by keyword or item number or,
- Tap the “Shop” tab at the bottom of any page. From there you can select refinements like Clearance, Free Shipping or Customer Picks. Then, if you are only interested in specific categories of product, tap the “Edit” button at the top of the screen to select one or many departments that will filter future shop requests. You can modify these preferences at any time from the Shop screen.
Tap the “Buy This Now” button on any product page. From here you have two options to complete your purchase:
- Sign in to purchase the item using the app or,
- Call HSN directly from your iPhone. In either case, jot down your item numbers for quick reference.
If you are not quite ready to make your purchase, you may save the item to a saved list on your device for future use.
save for later
Tap the “Save for Later” button, available on any product page, to save the item to your device. You can access saved items at any time by tapping on the “Saved” tab at the bottom of any page.
If you sign in to the app, items that you save will also be in your Saved Items list in your Shopping Bag on hsn.com. Use this list as a quick reference when you are ready to place your order.
watch
All videos have been optimized for the iPhone and are best viewed when connected to a Wi-Fi network. The videos may take a moment to play. HSNtv LIVE is only available on OS 3.0 and above.
spin2win
Give your phone a good shake or tap the “Shake” button to see recommendations of Customer Pick products. Keep your eyes open for special spin2win coupons!
App Performance
Please try to use the best possible network (Wi-Fi, 3G, Edge, in that order) to get the best results.
If you experience any technical issues or have questions, please visit Apple Support.
Feedback
We’re already working on some great ideas for how to improve your experience, but we would love to hear from you! Simply tap “More” on the bottom of any page and select the “Provide Feedback” option or click below.