To enter, click on register now on the Arcade homepage in the upper left hand corner. We will then ask for some basic information from you, like name and email address. Once you have registered, you are on your way to start playing games and earning tickets, then, you can start entering for a chance to win!

It is important to register because this will allow your tickets and game scores to be tracked and added to your profile. When you register for the first time, you will automatically receive 500 tickets.

'My Arcade Profile' is your personal dashboard of your actions in the Arcade and Rewards Store. Here you can see your current tickets, lifetime tickets, and view your top game scores. You can also see your Favorite Games, view your Badges and view your recent sweepstakes entries. Plus, if you want to see your top game scores, see the link here.

Just click on My Arcade Profile and you'll find My Favorite Games showing all games that you've selected as favorites.

You can view your ranking by clicking on Find My Ranking in the Arcade Leader board at the bottom of the HSN Arcade home page. Make sure to select All Time if you'd like to see your overall ranking. This is calculated based on your lifetime tickets, so entering sweepstakes will not affect your ranking at all.

Click here to read our full privacy policy.

Tickets are earned while playing games. They have no monetary value, but can be used to enter our sweepstakes in the Rewards Store.

Current tickets: The number of available tickets in your profile right now.
Lifetime tickets: The total number of tickets you have earned since joining the HSN Arcade.

You can check your current tickets in My Arcade Profile. But please note: You must register and have a nickname in order to save and view your tickets.

You earn more tickets by playing more frequently in the Arcade. The more you play games, the more tickets you will earn!

Use your tickets to enter for a chance to win. Visit the Rewards Store and see what sweepstakes catch your interest. The sweepstakes are always being updated and refreshed, so keep coming back!

We are sorry about the problem you are experiencing. Please try these steps to ensure that your tickets will be credited properly:

• Delete cookies by following the instructions for your browser: http://www.google.com/support/accounts/bin/answer.py?answer=32050
• Enable cookies by following the instructions for your browser: http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=61416

Make sure you do not leave an HSN Arcade game inactive in the middle of a play session. This can cause tickets to not be reported, since the game session and connection will expire if activity is not detected.

Also, if your internet connection is not consistent, this can cause tickets to be lost. Wireless connections are less reliable than wired and longer games have a greater chance of experiencing a disconnection than shorter games.

If you are still experiencing issues, send us an email and will do our best to resolve the issue.

HSN missions are now being replaced with better games, more ways to earn tickets and better rewards to win.

Badges on the profile page have been removed in an effort to simplify the Arcade and make it easier for you to play, earn and win

We would like to help. Please send us an email. We'll respond to you within 24 hours, Monday-Friday, excluding holidays.

Rewards are open only to legal residents of the 50 United States and the District of Columbia who are at least 18 years old. Prizes can only be delivered to U.S. street addresses. Sorry, we cannot ship to P.O. Boxes.

Yes, you can enter multiple sweepstakes. The number of tickets you have will determine how many sweepstakes you can enter. So keep playing and earning tickets so can enter more sweepstakes.

The number of allowable entries will vary depending on the individual sweepstakes. See the details of each sweepstakes to determine the maximum number of entries allowed.

Based on the number of tickets you have in your account, you may enter a sweepstakes every day.

All of this information is available for you! Click My Arcade Profile, then My Sweepstakes. After entering a sweepstakes, you'll be able to view current and past sweepstakes entries and number of times you have entered. Your current tickets and lifetime tickets can both be viewed by clicking on My Arcade Profile.

The clock above each sweepstakes serves as a countdown clock. It tells you how long each sweepstakes will be open for entry. So don't delay - enter your favorite sweepstakes!

We would love to help. Send us an email and will do our best to resolve the issue.

We recently made some behind-the-scenes changes to the site, which could cause a problem if your browser is configured to still remember the old version. Please follow these steps to fix this:

Delete your cache according to the instructions on this site: http://www.wikihow.com/Clear-Your-Browser%27s-Cache

Close all browser windows then open your browser again and try to use your tickets to enter sweepstakes.

Playing spin2win is fun! See Official Rules for details and how to play.
Game Requirements
The latest version of a browser that supports html5: Chrome, FireFox, Internet Explorer
Spin2Win will NOT run in Internet Explorer 8.0.
If you won a prize in Spin2Win but didn't receive the confirmation email, please contact us.

You can redeem your gift card or coupon upon checkout on HSN.COM.

You can find out the potential winners of each sweepstakes by visiting the Rewards Winners Page. Please keep in mind the information you see on this page is not legally verified.

We will only be posting the nicknames of the winners initially selected as winners. In the unusual event that a player cannot be awarded a prize and an alternate must be chosen, we will not be going back and updating the online winners list. The mail-in winners list will include all of the confirmed winners who were awarded prizes, so if you need this information, the mail-in list is the definite way to get it.

The information that appears on the winners' page is not legally verified. You will be contacted via email if you are the potential winner. If we do not hear back from you within the time allotted in the Official Rules, your win will be forfeited and an alternate winner may or may not be selected.

After your information is verified and you have returned the requested documentation, you will become a verified winner. The prizes will be shipped within 5 to 8 weeks after verification.

No problem! If you don't remember your password, select 'Sign In/Register' from the top of any page on HSN.com, enter your email address and click the Forgot Password? Link.
1. You will be prompted to enter the email address associated with your HSN account and then click the Submit button.
2. You will receive an email with a secure link allowing you to reset your password. This link will be available for 24 hours.

You can sign-in with your HSN account or your Facebook account.

While it is not mandatory to add a nickname to your profile, it is necessary if you would like to save your tickets and enter to win prizes in the Rewards Store.

Please try these steps to troubleshoot your system:
Update Flash: http://get.adobe.com/flashplayer/
Delete your cache according to the instructions on this site:
http://support.google.com/accounts/bin/answer.py?hl=en&answer=32050

The minimum system requirements are: Windows XP, Windows Vista, Windows 7, Mac OS X
1.5 GHz processor and higher
Flash 10 and higher
56k internet connection and higher
Internet Explorer 10 and higher
Firefox 3.6 and higher
Safari 5
Chrome
JavaScript enabled
1024 x 768 screen resolution or higher

You may need to adjust your computer monitor settings. If your computer monitor is set at 800x600 pixels or less, you may not be able to see the entire screen.
On Windows computers, right click on your desktop and select Properties. Then select Display Properties. Set your monitor to be a minimum of 1024x768.
On Apple computers, visit Display Properties and set the resolution for a minimum of 1024x768.

To guarantee swift delivery, adjust your Internet Service Provider (ISP) filter by adding HSNArcadePrizeFulfillment@hsn.com to your contacts list.

Click here for the HSN Arcade Official Rules.

Click here to send us a message. We'll respond to you within 24 hours, Monday-Friday, excluding holidays.