Ring Security Stick Up Camera Battery Powered with Ring Assist+

I was unable to hook up Ring Camera. I was on the phone with the tech support for two hours and still wasnt able to connect. She related maybe it was the camera itself. In the box it went for refund. Still waiting for a refund.

I received a different model than the one shown in the presentation. The one I received has the standard regular base and does not have the adjustable metal base stand shown in the presentation. Also, no instructions are included on how to access the Ring Assist+ bundle (I contacted HSN customer service and they have ordered it). So far, the notifications work on my Ipad, unable to set up on my Android phone yet. It is a nice camera and shows wide-angle video. I am keeping the camera.

The camera is good, but the app is not. Coverage is spotty. The camera shown on TV at the time I ordered had an extended mount, which was the reason I ordered. That was NOT what I received. That is an additional charge and not available on HSN. Not honest HSN. Instructions for mounting were inadequate. Had problems setting it up. HSN says the price for saving videos is $3/month. NOT! It is $3.99. Was given bad info all around. Camera does not work as shown on TV.

I would buy this product again. I am impressed with the quality of picture. However, I gave it 4 stars because it does not automatically notify me immediately if someone comes to the yard. You must ck video yourself. The alarm is loud but it is worthless if you are not notified of intruder right away. I like it because I can move it from inside to outside and it doesn't need installation. Set up was easy and I am not computer savvy. I do feel safer and wish I had bought two.

the One I received was not the one in the presentation The one in the presentation had an adjustable metal base a stand that was sort of telescopic the one I received had the standard regular base the base in the presentation is a $20 option from Ring. was disappointed that I didn't get that one but I have three ring devices I like them so I kept it