May Arts-Crochet Ribbon. The ideal addition to gift wrapping, crafting projects and more! This package contains 15 yards of 100% nylon crochet ribbon. Comes in a variety of colors. Each sold separately. Imported.
I ordered the 1 and 1/2 inch ribbon, but when it arrived it had the same item # but was 5/8 inch wide. I emailed HSN about the discrepancy and was told their was an error between inventory description and website description..that there is no 1 and 1/2 inch ribbon and to call customer service and IMMEDIATELY ask for a supervisor. I did that and first the agent didn't want to transfer me to a supervisor..then when I got a supervisor, he said the person that sent the email didn't even have access to their inventory to know if there was 1 and 1/2 inch ribbon or not. He showed that there was 1 and 1/2 inch and wasn't 5/8 inch....(My point, since I received 5/8 inch ;) )He waved the return shipping fee and said, I have no idea why someone told you that you needed to speak to a supervisor. An agent could have handled this, even after I read him the email. Not exactly the type of response I expected. I shop with HSN quite a bit...never had anything like this happen before.