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Very slow and freezes , (laking MD)10/12/2023
This phone is really acting up after I made the last payment it is very very slow and I am unable to get a new ap it freezes I have had it for 3 months and it cost 199.00
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Too much phone for me, (scgaga SC)10/09/2023
I'm in my 80s and this is just too much choice and too many things on this phone For me and it is very heavy.
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Samsung modified phone, (ruralwannabe CA)07/25/2023
This is a high quality phone. Samsung has modified the phone to remove a few critical features. I can't block phone calls from those not in my contacts list, and a few other minor things. This is the type of thing I didn't realize in the first 30 days or I might have returned it.
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New Phone New Tech, (Breeze1950 NY)07/18/2023
I like the look and feel of the phone. Love the fast charger. Haven't mastered earbuds or camera yet. This was an upgrade from my old phone. Only problem I have is getting my 1500 M/T/D added to what I already had. Tried talking to Tracfone a few times - my question falling on deaf ears. Suggestion if you purchase this phone to replace an old one make sure you know the old M/T/D so you know how much will be added when transferring over. Hold on to your old phone to check what transferred.
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Bad earbuds, (dan18 RI)05/22/2023
Don't think the air buds are any good, after charging for 24 hours? The most I could get Was 5 songs before the batteries died.
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Disappointed, (Marianna25 NY)05/05/2023
Difficult to read screen on bright sunny dayQuality of picture could be better, more clear.Hopelessly have been trying to reach live agent for a while already to get my HSN minutes Constantly sent me to chat, on WEB. Promised to call back. Never happened.
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Dissatisfied , (Wheat4 NC)04/03/2023
Slow 5g. My Samsung galaxy a13 5g was faster and stayed charged. I'm having to charge it often. I'll go back to Motorola 5g for my next phone.
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Disappointed , (glasshunter IN)04/01/2023
I purchased 3 of these phones. Two for my parents and one for myself. I have purchased tracfones for at least 20 years. LG is my favorite brand but as they are no longer making phones I decided to give this one a try. One of the cameras on this phone was advertised on air as 50 megapixel. What they neglected to say was that you can't zoom using that camera. The next highest megapixel is 5! When I zoom the pictures are terrible. Very disappointed as I use the camera on my phone all the time.
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Activation and transfer fairly smooth BUT..., (batlover7 TX)03/26/2023
I cannot send photos and videos to my google drive as quickly as before, I have to individually edit the photos to resize them way down in order to send them, videos aren't going to my drive (and I don't have time to report each time it does not go through to google) so I have to cut them down way down OR use a data transfer cable to get them to my PC it is really annoying. It is taking me lots more time to do simple transfers as before and I can't find in settings how to default lower pic MP
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Samsung Galaxy, (Mollie900 TX)03/08/2023
Love this Samsung except for one thing. It will not play music downloaded onto the phone through Bluetooth Audio in the car. I have to connect with a cable. I love LGs, but they stopped making cell phones. The Motorola was awful. This Samsung is a much better choice than the Motorola, but not as good as the LG.
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Phone is good, service stinks!, (Laurel551 NY)02/24/2023
Been a Tracfone customer for years. Got this phone...very nice. HOWEVER...their customer service is useless! When I activated I got charged for an additional year of service. In the past week I've chatted several times and spent well over two hours on the phone (at least 3 calls) with them and keep getting told there never was a charge...tell that to my credit card company. Then they said they couldn't refund it even if a charge did go thru! Their service totally stinks!
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Fast charge, (fudd1 MI)02/22/2023
They 25W fast charger, it only charges at a normal rate. 63% charge, 51 more minutes to full charge.
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Tracfone, (ninue NY)02/21/2023
The phone is nice. Can't use it if they don't send the 1 yr minutes card with itSo you can use the phone once its activated.
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NOT DELIVERED, (PARKAVMAN78 IN)02/20/2023
TRACKING INFO SAYS ATTEMPTED DELIVERY AND NOTICE WAS LEFT, THIS IS NOT TRUE. NEITHER HAPPENED