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Awful !!, (gigsy PA)11/06/2024
Worst phone I ever bought ..cant even get it activated. Tried for hours ..its going back .buyer beware !
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Get what u pay for, (samsung24 OH)12/12/2023
The phone broke in under a year.
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Disappointing, (boomer153 NY)12/11/2023
My previous Samsung tracfone worked great for text, calls, etc. The Samsung A23 is terrible texting and impossible to receive incoming calls. Friends have tried and they fail also. I rarely text and I ran out of text ability only 4 months after activating this phone. Normally I roll over thousands of phone, text and data.
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Beware if you have Unlimited Talk & Text, (maggie26882 NY)09/18/2023
If you currently have an Unlimited Talk & Text plan with Tracfone, Do Not activate your new phone from HSN until your Unlimited Plan is ready to expire.I was told by Tracfone that I lost all unlimited minutes and text because by activating the HSN phone, I'm now on a "different" plan.I am very upset and disappointed with Tracfone!!
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Cheaply Made, Very Sound., (Carolpchs FL)08/03/2023
I have had HSN Tracfone since 2015. They all have been great. This Galaxy A 23 is the worst. I know how to set up smartphones. It took me 5 days to get Tracfone to set it up to work completely. I used a transfer App. It wouldn't transfer my same number. The sound is non existent. I can't hear alarms right beside my ear. Music even with ear buds is not worth it. The keyboard skips and switches to capital letters mid sentence. My last phone a Motorola, was a Cadillac. This one a big wheel.
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Cant answer & cant hang up, (Kaye53 CA)07/29/2023
Last Tracfone was a Samsung & had same issue. Tracfone has no idea whats wrong. When testing it shows it as a text message & not a call. Going to turn this in & buy another brand. Immediately after receiving Samsung phone, activate it to be sure this function works.
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Awful!!!, (Luvmydachshund VA)07/28/2023
Samsung TracFone company is the worst company I ever had to deal with. I will never get another Samsung phone because of their company. I had one before I got this. A A21 & the battery was swelling up & busted the whole side apart,I see glue. It was about to explode & catch on fire! I hadn't had it 2 years & this is Very Dangerous. I called to see how to expose of it. They hung up on me! A manager! I was scared to death. In 2017 they had law suits,people being burnbad & in homes!Need to go
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HORRIBLE, (Diane17 NY)06/11/2023
Dont waste your money. I was so excited to get the phone but spent 9 hours on the phone with Tracfone trying to get it to work. Transferring data had to be done twice. Choosing a ringtone is a joke.There is no option to save what youve chosen so it rings with a different tone each time. Some of the people at Tracfone are rude and get annoyed if you keep them on the call too long. I had upgraded from Motorola phone and looks like Im going back to it. Why is nothing easy anymore?
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No image, (Jovita45 FL)06/02/2023
The phone arrive OK. It would not start up. The screen was backlit but nothing else. no image whatsoever after many attempts to start up. It was returned.
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no minutes included, (JR2187 IL)04/14/2023
Very disappointed. Tracfone would not give me the minutes that were included. Talked to their customer service several times. No help from them or Hsn customer service. Have been a Tracfone customer for years , this will be my last one.
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Awful, (BOMCKEE DE)04/04/2023
This is by far the worst tracfone I have ever owned. After customer service took forever to help set it up its still not working. Now I have to get it deactivated, packed up and send it back.
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Warning, Not Good!, (lindaashley CA)04/03/2023
I have had a number of TracFones over the years and been very satisfied. That is why I kept coming back!! This is the worst I have ever had. I ordered two. Got one working but it sticks, freezes up and has a mind of its own. The other one won't work at all. Was on the phon with TracFone for over 3 hrs. today. With several levels of assistance. None of them could get the phone to give me a phone number. It said it didn't have a SIM card when it did. Obviously, sending it back. No more!!
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Don't Waste Your Time, (delia914 FL)04/03/2023
What a rip off! Tried to transfer my phone number online. Couldn't do it. Tried to do it by calling the number provided. Of course the representative is not in the US, so I couldn't understand him. Tried to activate with a new number. Couldn't do it. So angry, the phone is in the trash!
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Do not purchase, (Goodshopper3 MA)03/25/2023
Took 5 interactions with trafone to activate phoneFirst three failed,fourth told me it didn't work because I didn't give it a passwordStill unable to activate ,said they couldnt add the numbers . NEXT BOTH my phone "not registered on a network" I had no service,had to go to work to call from a hard line.now it works but is a disappointment. AND the quality of photos is poor
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Do not Buy, (1Veteran OH)03/23/2023
Could not activate the cell phone. Tracfone system would not accept the I M card number, try speaking to a human , no luck.