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How to use the container?, (CountessHeidi MA)09/04/2022
I love this serum. Longtime auto-ship. 2 auto-ship deliveries, pumps are not dispensing. So I opened the container by separating the silver part at top. Inside i found the container pump part was not completely shut. I tightened and pumped the bottle so the air came out. #TestedFixed
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Another failure, (CCPENGUIN PA)04/15/2022
I purchased 2. The first one I pumped 100 times and nothing came out. The second one did pump but the outside cracked. It has never been dropped. The second day another crack.. a huge chunk dropped off and the lid flew off. Just like the Royal elixir double youth cream serum.. a problem with the bottle design . I dont know if the cream is good or not since I cant use it.
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Love their products, (llr123 NC)04/12/2022
Can't get product to come out. Tried shaking it before I push top, doesn't help so going back - more shipping expense