SEE COMMENTS. , (Hawaii3 CO)09/04/2023
These are such cute shoes! I initially ordered a Size 8, they were too big, I sent them back and 10 days later still no update, so I decided to call in to check the status and the service representative that helped me was AWESOME! She was able to confirm the return was received and issued replacement order for the right size on the spot! THANK YOU SO SO MUCH. GOOD LOOKING SHOE I CAN'T WAIT TO RECEIVE AND WEAR THEM.
Received Shoes Worn and Damaged, (dove300 PA)09/13/2023
These shoes came delivered to me already worn with dirt under the bottom, scuffs, scratches, and a part of the black rim around one of the shoes was very damaged. Franco Sarto is a good brand. However, this warehouse in Chino, CA is horrible. Both HSN and QVC uses them and they often send shoes damaged, or with the right shoe already worn, but not the left. They send the wrong size and color shoes. Please HSN and QVC stop using this warehouse for Franco Sarto shoe delivery! I returned the shoes.