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PROBLEMS WITH HIGH TEMPERATURE - customer service, (juanin22 FL)10/28/2024
This is one of two equal ecoflow systems that I purchased. One from HSN, the other directly from Ecoflow. The one from HSN seems to run at a higher temperature: 6-9 degrees, than the other one. This causes a problem when charging and using TOU or "scheduled tasks" since the system cuts down recharging when it reaches 113 degrees F, which is easier to do in the south of the US. The Smarthome panel 2 I bought from Amazon therefore can't finish fast charging. Customer service does not call back.