Bernardo Herringbone Heavy Puffer Jacket with Cinched Waist

My experience with ordering two coats from Bernardo isn't positive both coats defective issues as well outdated return policy no return paperwork is included which normally isn't any problem simply request label emailed print out label not in this case inconvenient return label for both coats comes usps 21days horrible customer experience at the end of day chose returning this coat through UPS paying upfront aleast HSN refunded my expense.