italian beauty interactive
Video beauty banter with Skip & Amanda
italian bath and body beauty blog

Talking Beauty with Skip and Amanda

In our latest Italian Beauty vlog (that's video blog), we're taking the opportunity to interact with you! Each month, we log on and read your comments, compliments and questions -- they're enlightening and invaluable as we plan our upcoming HSNtv visits and online assortments.

Your input helps us deliver the Elariia and Perlier beauty items you love -- so speak up, because we're listening! And while we'd love to sit and talk with each and every one of you, we simply can't.

At least not in person.

Thanks to cutting-edge vlog technology, we CAN talk to you. Really! Click the play button above, sit back and listen as we answer your questions and address your comments. And check back often as we respond to feedback and offer up exclusive deals -- special for you!

Have a beautiful spring.

Ciao!
Skip & Amanda

bath & body essentials
Featured items from Italian Beauty
 
Elariia Hand Cream 2-pack
HSN Price: $20.50
Elariia Bath & Shower Cream 2-pack
HSN Price: $22.00
Perlier Black Rice Platinum Face Serum
HSN Price: $45.00
Perlier Shea Butter with Coconut Milk Complete Kit
HSN Price: $49.50
Perlier Black Rice Platinum Double Effect Night Face Cream
HSN Price: $45.00
» shop all Italian Beauty

     ADD YOUR COMMENTS

(236 comments for Your Questions)

SUE, GA 11/20/2009
I REALLY LOVE THE PERLIER RED CURRANT,BATH GEL AND BODY CREAM...ARE YOU PLANNING TO KEEP THIS LINE....THE FRAGRANCE SMELLS WONDERFUL... SUE CANALE
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Billie, NY 11/18/2009
Hi Skip & Amanda I love your products but I have a question I was one of the lucky winners of a gift basket on one of your shows over a month ago and I was just wondering when i could expect to receive it? I am hoping to share them with friends & family for Christmas. Again thank you I hope to hear from you soon. Billie
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Marsha, TX 11/17/2009
I shop HSN. I can't find the 50% shea butter body butter. The same thing happened with the 85% shea butter. Have you stopped making it? It is fab for my feet.
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Ann, KS 11/15/2009
I love the mini body and hand creams. It would be great if you would add the mini body wash to go along with and match the body creams.
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carol, WA 11/13/2009
where is the ceader shower gel my son &husbund love it.
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Mae, CA 11/12/2009
Have had in my office the room diffuser of White Tea and Bergamot. However, now it is no longer available. Please rethink this and bring it back. In addition, and not sure if this has been addressed previously, but I can no longer use your bath products of shower creams. I am not sure what is in the new formula of products, but it is making my skin itch. The body creams are fine, but cannot bathe with the shower products any more. Bring back your old formulas.
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LENI, TX 11/12/2009
PLEASE PLEASE PLEASE MORE PERLIER PINK PEONY!!!!! I,M RUNNING OUT AND CANNOT LIVE WITHOUT IT!!! DO I HAVE TO GO TO ITALY??? OR DO I HAVE TO SPEAK TO YOUR FATHER,SKIP?????
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SHARLA, TX 11/12/2009
NY DAUGHTER GOT HOOKED ON THE PERLIER 4-PACK LIP GLOSSES, AND I'VE BEEN UNABLE TO FIND THEM. HELP!
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ruth, FL 11/12/2009
Please bring back blue Jasmine. I Love It !
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Ramona, WI 11/11/2009
I love the fragrance of snowdrop ---when are you going to have some more of the spray fragrance --i bought a bunch last time you had it on and it seems i cant find it in your collection so i can buy more ---please bring it back thanks Ramona
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Betty, FL 11/07/2009
I love all the products that I have gotten from you over many years. I was very disappointed that for the second time I had an autoship cancelled by you. Why does this happen?
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AZ 11/01/2009
Why are you not making the Rosa di Maggio any more? There isn't much of a reason to shop HSN or IBB. After 20 years of buying your porducts, now I will save alot of money.
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Suzann 10/27/2009
I love the Perlier Pink Peony...especially the body lotion in the large pump dispenser and eau de toilette. Can I expect to get it in the future???
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JESSICA, NY 10/24/2009
Please bring back snowdrop. Cannot find the parfume or the kit I purchased last year which had an array of items. Bring back snowdrop parfume!!!!!
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Bonnie, IL 10/21/2009
I started using Italian Beauty in 2002 with Shea Butter treatment butter for my elbows, knees and feet. BUT I cannot find this treatment butter on your web site. Are not offering this product now? I have tried Snow Drop treatment butter, but it does not help the darkness I have on my knees whereas the shea butter did. Would very much like you to bring back this product.
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Nancy, NM 10/20/2009
Living in the desert of NM my husband and I use the Elrila Shea Butter lip balm all year long. We are almost out and I can't find it on HSN. HELP! HELP! winter is right around the corner and I hope you bring it back SOON. WE can't be without it.
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Gloria, CA 10/19/2009
I am going through radiation for breast cancer. In the change and waiting room they ask you not to wear fragrant creams or lotions because they nauseate the Chemo patients. I have been using the elaria body wash and cream. Which doesn't have much of a fragrance. Could you make a rich emolient cream for these patients with such dry skin? My favorite is Pink Peony when will you get it back. Thank you,
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D, CA 10/18/2009
WHEN OUR YOU GOING TO BRING BACK THE FREESIA YOU USED TO MAKE. THIS NEW FREESIA SMELLS BAD I REALLY MISS MY OLD FRESSIA AND SO DOES MY HUSBAND WHY DID YOU MESS UP THE FREESIA. BRING BACK THE OLD ONE THAT SMELLS SO GOOD. WHY MESS WITH THE ONE THAT WORKS?
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Lisa, MI 10/16/2009
Where's the wisteria. I'm a wisteria girl and I gotta have it!
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Margaret, CA 10/14/2009
Ilove the peony. Will you ever have it again?
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lois, IL 10/14/2009
amanda i love your jewelry line, as i love the big and bold...i'm 5'2, but everything works..i get so many compliments on my clothing and my jewelry, as they all work together..one dosen't out-number the other, as it all works together!!! thank-you so much..i love your taste.
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JP, NY 10/14/2009
Dear Skip and Amanda....you just went off the air but I can't wait until you return for the Holiday Show! Ordered the entire Black Rice line tonight and was wondering if a Black Rice Cleanser was being developed?
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Darlene, CA 10/13/2009
Hi Amanda and Skip. Was watching your show tonight as usual when you are on. I am writing about the Ginger scent. I just finished the body cream and I loved it. Long lasting, wonderful scent. I do not see it in the inventory of HSN. Was it one that did not come back from the testing of scents, I think that is how I got that one?
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Donna, NY 10/13/2009
Hi Skip and Amanda, I absolutely love your products!! My favorites are the black rice line (I have all of it) and the Shea Butter w/Sweet Almond Milk. For years I have been receiving ELARIIA LOCK INTO MOISTURE SHEA BUTTER A/S - Order Number: 308489368. I am very disappointed that his was recently cancelled. The 13.4 oz. of the Moisturizing Rich Body Cream is so creamy and beautiful, why was this cancelled? The New Year, New You is not as light and creamy. Will you PLEASE bring this back??
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Victoria, NY 10/13/2009
Hi Skip and Amanda I enjoy all your products been using them for the past 5 years.I love the pink peony scent a lot especially the hand cream and body cream and I see that you dont have it much anymore please please bring it back. Thanks Victoria NY,NY.
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Belinda, MI 10/13/2009
I love your products and have told a lot of my friends about it, but I was wondering if you would be willing to bring back some of the older scents when you first started. I love the wisteria and it has been hard to find online. I looked for it again this visit and it wasn't there. It would be nice if only for a limited time if you would consider doing a flash from the past show. Anyway, love the products.
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Jan, KS 10/13/2009
When will you have the Snowdrop Talic again? Really love this product.
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10/12/2009
I like that you use many organic ingredient. But the more and more use of paraben as preservative has turned me off from buying your products. Please consider to make your wonderful products completely green. Thanks!
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judy, OK 10/07/2009
when can you bring back the lavander perfume please i love it
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Pat, FL 10/05/2009
Recenlty, I bought into alot of specials. I wish I had a more private opprtunity to tell you the glass body balm in two Perlier jars had black mold and was rancid through and through. The rest are unopened. HSN, true to their 30 committment did not want to address this potentially serious and clearly toxic merchandise. They were unwilling provide any information where to send this. Your line boasts of purity and this should be of interest. Please advise.
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Dolores, RI 09/25/2009
PLEASE bring the HONEY LEMON liquid soap that you sell on your web site. Its the best fragrance that I have used since your coming to HSN.
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Iraida, MD 09/12/2009
I bought the amber bracelet and I love it.It has a modern flair with a sense of class. Thank you for sharing your private collection with us. Please continue to bring your beautiful jewelry.Hope to see you soon again in HSN. God Bless.
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Lil Mama, WI 09/12/2009
Hello Skip & Amanda. Love the White Almond Hair Mask Duo. When will they be in stock?
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kimberly, GA 09/10/2009
Please bring back the 50% shea butter . I love this scent and I have extremely dry skin. I am addicted to this scent!
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joyce, IL 09/07/2009
please bring back lilac spray or lily of the valley both my favorite I need them
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Louise, MI 09/01/2009
I love most all of your products, but have become especially fond of Snowdrops this past year and now it's time to replenish my supplies and I don't see very many items. I understood that this was a favorite of Amanda, so don't understand--is it being discontinued? I will find another scent to love if this is the case ! Thanks. Louise (from Michigan, cold, cold winters)
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teresa, UT 09/01/2009
My auto ship on the shea butter kit has also been cancelled. I thought that as long as you ordered it at least once a year that it would be good to keep ordering it. I'm very sad that it is no longer on my auto ship, I love the shea butter.
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CARLENE, NV 08/28/2009
WHAT IS GOING ON WITH THE NEW DOUBLE LATTE PEPPERMINT, HATE IT,,,,,,, IT IS NOT LIKE THE OLD ONE. SOMETHING IS VERY WRONG. THE SMELL IS CHEAP AND NOT LIKE THE DELICIOUS SMELL OF THE OTHER FORMULA.CAN YOU FIX THIS, IT IS NOT MILKY AND RICH EITHER. IT IS MORE SEE THRU AND IT LACKS THE FULL BODY SMELL OF THE OLD VERSION THAT I LOVES SO MUCH. FIRST MY SHEA BUTTER IS GONE, NOW THIS, TERRIBLE TERRIBLE
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Mary, TN 08/26/2009
MY auto-ship of sheas butter lotion and bath was canceled without any notice. I think we should have been noticed, maybe given a chance to replace it with another. I was wondering if it was canceled because of the cost?
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Dee, IN 08/24/2009
I love your products, I give them away as gifts all the time. I would love to see more body sprays in gardinia, double latte, or shea butter. My husband misses the male product called Perlier Bagno Al Sandalo, shower gel. Will any of these products be coming back anytime soon. I would also like to see more bath gels such as Gardinia, Double Latte, Shea Butter, Lilac, or Pink Peony in the 33.8 ounce size bottles available all the time and on sale also. Thank you soooooooooo much!
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Paula, MO 08/21/2009
I will keep this short and very sweet: PLEASE BRING BACK THE CHERRY BATH PRODUCTS! PLEASE
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RI 08/19/2009
I was checking my autoship kits yesterday and saw that my Elariia Shea Butter kit has been cancelled. I would think you would have notified people that you are discontinuing this kit since it is one of the most popular. I was so angry I cancelled all my autoship kits.
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Sandy, OH 08/19/2009
I have been using the Perlier Black Rice products. I purchased the Pomegranate facial product yesterday (8/18/09). Can I use this along with the Black Rice products?
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Eliza, NY 08/18/2009
also: can you preserve the beautiful packaging with the boxes and glass jars, gold pressed designs on outside? some of the newer packaging is not as elegant for gift giving...still lovely but not as nice. Gift giving is one of the important uses for your products, although I have alot of your products for the enjoyment of ME! Enjoy your tv visits, your family is just lovely as your products! Equally special!! :)
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Linda, NY 08/18/2009
I have been using your products for yrs. I absolutely love the oatmeal, but I do not see it anymore. Are you going to bring it back!!!!!!!!! Hope so Linda
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IL 08/18/2009
I ordered several of the Elariia products from HSN and especially liked the Blue Jasmine line. I was able to purchase the Blue Jasmine body powder but could not find the body cream. I went to the Elariia website and saw they had the body cream and placed an order on 06/29/09. Till this day I have not received the products and have been charged. I have tried calling and sending emails but cannot get a reply. You have a great product but I am truly disappointed that I cannot get the products
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sherri, IN 08/17/2009
Sherri, In. When are you going to have Blue Iris Scents back? I just love it! Need to get some for family and friends, as well. Do you make it in the parfum?
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Judy, MA 08/17/2009
Are you bringing back any Shea Butter autoship programs? I have come to rely on this line especially during the long New England winters. My autoship program was cancelled with no notification at all by HSN. The kit simply stopped coming. I do not appreciate this lack of customer service. I have been in sales and marketing my entire professional life and would certainly communicate with my clients to alert them to any interruption in service.
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Frieda, OK 08/16/2009
Dear Amanda & Skip, I have not seen Elaria Oatmeal with Coriander and Honey kit for probably two years. I find the hand cream, but not any body cream. When will it be back? I do like the new Shea Butter. Some say the scent has changed, but it smells the same to me. Heavenly!!! Also, is the Shea Butter Acacia ever coming back. I have been dissappointed with my most recent shipments of the Honey Miel Cream Bath. The smell seems considerable toned down. Is it a planned change or not?
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sylvia, CA 08/16/2009
Dear Amanda, i am sold on your products. One problem I was on your autoship for Elaria Shea Butter and then poof its gone . I was told it had been canceled without a warning or so much of a notice. i was broken hearted. it was truly one of my fovarite smells. Is this true? is it over for me with shea butter with sweet almond, please say it ain't so? let me know
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Veronica, NV 08/14/2009
Dear Skip and Amanda I have been purchasing your products for years and I'm turly in love with the ones I purchase on a regular basis. One of them being Perlier Pink Peony. I purchase for myself, daughters, daughter in law and several friends. But since it is produced by Elaria, the body cream is not as rich, nor is the hand cream, the fragrance doesn't last, and is not the same.Please bring back the original!!! They feel the same as I do. We all can't be wrong.
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Ellen, MO 08/11/2009
Dear Amanda & Skip, Snowdrop has become my signature fragrance, but sometimes it is hard to find online. Have you ever thought about putting it on autoship? Thanks! Ellen from MO
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Joyce, CA 08/02/2009
Hi Skip & Amanda-All your products are the BEST! One thing I'd like to see again is an all talc with different fragrances; I believe you've done that before because I ordered it and it was great; but it's be awhile! Keep the great products coming! Love watching your shows!
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Mary, GA 08/01/2009
I have been using Snowdrop fragrance for years and am now having trouble getting it. Are you still making this product or has it been discontinued? I certainly hope not because its the only fragrance that my grandchildren associate with me. Thanks in advance for your reply.
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Dlynn, CA 07/31/2009
I ordered the July TS in Honey Lavender but when I went to manage my Auto-Ship in My Account, I couldn't change the flavors. I thought that we could so I emailed HSN but haven't hear back. Hope this gets changed because I love being able to change the flavors online without having to call CS.
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Lauraleen, CA 07/31/2009
I love your product however, I am very disappointed that every-time I look at your show you have not mention the Blue Iris. Will you ever bring that fragrant back?
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Valerie, IL 07/30/2009
I love your diffusers. I got the Snowdrop, and my whole house smells wonderful. It even drifts upstairs. I just ordered the Vanilla Milk and Double Latte, and looking forward to those. QUESTION/REQUEST: Now this is going to sound silly, but...here goes. Have you ever considered creating a diffuser fragrance that animals like, that calms the stressed cat or dog? Not sure what that fragrance would be, but it would come in handy in this household of many rescued cats. Thank you.
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Sara, TX 07/29/2009
I ordered the Honey/Lemon Autoship TS in July and was a little disappointed by the lack of lemon scent. I loved the Lemon Sorbet tang and will be mixing the two together until I run out of the Sorbet. I must find a replacement for the Ginger with Mandarian which I love. Are you really discontinuing that product line?
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carlene, NV 07/25/2009
i am very upset about my shea butter auto ship, this is awful, we should have been compensated in some way. i have the new shea butter but do not like it as well. and it is also a lot smaller in size than i was used to. what is happening? i thought that being locked into auto ship meant we had it for ever.i am very sad about this change,please bring it back for all of us who loved it so.
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carlene, NV 07/25/2009
would you consider making this fragrance using hyacinth, italiam bergamont, peach and coconut,ylang ylang, jasmine, orange flowers orris root,sandalwood,vanilla, poweredmusk.it is actually 'escada by escada' which i have a hard time getting. i use all your products and would love to be able to get this scent from you.i have used this scent since 1978 when i first found it and have been faithfull to it ever since, i have my daughters also hooked on that scent . we need your help!
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Fran, FL 07/24/2009
I guess you are discontinuing the old Shea butter. I notice there are no longer any of the old product on line. Will you come out with a new body butter in the new scent?
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07/23/2009
Please bring the HONEY LEMON liquid hand soap. I love it.I have seen it on your web site and ordered it however it is now $14.50 a little expensive for me bring it here and make more affordable. Thank You. Dolores
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Bonnie, IL 07/20/2009
As a long time user of Shea Butter I am extremely disappointed in you for canceling my auto ship order of Shea Butter Cream Bath and Body Cream without explanation or warning. Is this basically because you changed it from Elaria to Perlier? I am appalled and upset about this. I really thought you had more respect for your customers.
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Dee, PA 07/19/2009
I just think if you were going to discontinue the autoship for Shea Butter, you should have replaced it with the new formula without a break in the autoship. If it had to cost a little more, at least let us try it and make a decision if we wanted to keep. But cancelling w/o warning was just so wrong! This has changed my opinion of IB drastically and I ordered a lot in the past! Not just the Shea Butter either. Please reconsider!
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Dee, PA 07/19/2009
Shea Butter on autoship canceled without warning? Shame on you IBB! I agree with the people disappointed below. I have used SB for 5 or 6 years. This was definitely a mistake on your part to discontinue. I guess you don't really read these or you don't care. Please bring back original SB. Don't make us beg!
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linda, VA 07/17/2009
HiSkip&Amanda I Love your products. will you ever get white almond soap in again.
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Marion, IL 07/15/2009
Dear Amanda and Skip: I do not know whether you received my first note; I received a notice that my auto ship shipment of Shea Butter products was discontinued. Please let me know when I will recieve this and why this has been cancelled. I do count on this shipment. I am a very good customer of yours and do count on my auto shipments. Thank you in advance. Hope to hear from you soon Marion Howey
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Marion, IL 07/15/2009
Dear Amanda and Skip: I received a notice that my autoship shipment of Shea Butter was cancelled. I am very disturbed about this. Will I receive this in the future? Please contact me and let me know because I look forward to this shipment . I am a very good customer of yours and love your products. Thank you Marion Howwey
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JC 07/15/2009
I agree with Wendy and Jeannie and others. Bergamot diffuser is one of the best ever! Kiwi Energy was great! Please bring it back with body cream. I love Blood Orange but it does need a true body cream and a spray. White Tea with Bergamot original formula was excellent! The new one is a weak imposter!
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Debbie, WV 07/14/2009
Have loved IB for yrs. I hope you aren't D/C the original Pink Peony. Would love to see 3L honey B&S gel, 3 pk. honey soap trio (rectangular), original vanilla and pink peony on auto-ship. Don't like the velour body cream or face cream tech. for body creams. Please make honey auto-ship in 6.7oz (for those of us who want a smaller jar) and in the original texture.
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Jeannie, VA 07/14/2009
My friends will know it's me because I am asking for Kiwi Energy, one of the best lines you ever made. It is destined for oblivion and that is a shame. Also, why is there no Blood Orange Cosmo Body Cream? The mini was only a tease.
› report if inappropriate
 
wendy, WI 07/14/2009
Do you have any plans to bring back your beramont diffuser?
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wendy, WI 07/14/2009
Do you have any plans to bring back your beramont diffuser?
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07/14/2009
Please bring back original Shea with Almond, White Tea Bergamot, Kiwi. Please don't change Olivarium, Mediterraneum, Nutissimum or any others! Please bring more perfumes. Please make body cream and perfume or spray for new Blood Orange.
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07/14/2009
PLEASE BRING BACK THE ORIGINAL SHEA BUTTER LINE AND THE ACACIA LINE. THANKS!
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Peggie, MA 07/14/2009
Skip and Amanda, Were are all the fragrance's we have been asking for them all the time i know i have been asking for the gardenia perfume for almost a year now and so have others alot of us thought it would be available for the mothersday special shows but you had no perfumes with the TS or any to accompany the other floral specials.can you please please bring the gardenis perfume back ......
› report if inappropriate
 
Katherine, CO 07/14/2009
The sell outs and customer ratings for the new Perlier Shea Butter with Sweet Almond Milk clearly show that the change was for the better (perfect 5 star rating on the body butter). I've used both the Elariia and Perlier versions and find the new organic shea butter formulas to be far superior. The fragrance is the same and only slightly lighter in strength, which is much better. I prefer to wear body spray or perfume when I want more fragrance. Thank you!
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THANK YOU 07/12/2009
Dear Skip & Amanda - Of course you can't please everyone and certainly not immediately. It'll take time to change back to the better formulas that made us fall madly in love with our precious Perlier and extraordinary Elariia. I've tried most reformulations but haven't loved any, biggest concerns SHEA ALMOND, WHITE TEA BERGAMOT! Looking forward to having originals again. In the meantime please bring these matching EDTs to get us through. Thank you in advance for hearing us! :)
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07/12/2009
Dear Skip & Amanda - Of course you can't please everyone and certainly not immediately. It'll take time to change back to the better formulas that made us fall madly in love with our precious Perlier and extraordinary Elariia. I've tried most reformulations but haven't loved any, biggest concerns SHEA ALMOND, WHITE TEA BERGAMOT! Looking forward to having originals again. In the meantime please bring these matching EDTs to get us through. Thank you in advance for hearing us! :)
› report if inappropriate
 
Barbara, AZ 07/12/2009
I have been using your olivarium line for about 7 years. Why can't I find the talc and body cream any more?? Aren't you carrying it anymore?? It is one of your best products.
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D, SC 07/12/2009
Skip and Amanda, according to you, Your input helps us deliver the Elarila and Perlier beauty items you love. It appears that statement doesn't quite fit the situation your customers have been facing since the beginning of this year. We (the customers) have voiced very strongly how disappointed we are with the improved formulas and it appears our requests have fallen on deaf ears. Is there a point when you would truly consider our requests, even if only for a limited time?
› report if inappropriate
 
Sandy, NY 07/11/2009
I too, just discovered that the Shea Butter autoship that I've had for the past 5 years has been cancelled. I am so disappointed that the old formula isn't going to be offered and even more surprised that I did not receive notification of the cancellation. I would have thought that there would been an option to replace it with the new formula (even though the size is smaller)just to try it. Does this mean that my Double Latte with the old formula will be cancelled too? Say it isn't so!
› report if inappropriate
 
Silvia, FL 07/11/2009
HI SKIP AND AMANDA, I AM EXTREMELY DISAPPOINTED THAT YOU HAVE DECIDED TO CANCEL THE SHEA BUTTER KIT THAT I HAD ON AUTOSHIP. BOTH MY HUSBAND AND I HAVE COME TO DEPEND ON IT. I CAN UNDERSTAND TRYING TO COME UP WITH SOMETHING NEW, BUT WHY DO AWAY WITH SOMETHING THAT WORKS AND PEOPLE LIKE. I AM NOW WONDERING WHAT'S NEXT. ARE YOU GOING TO DO AWAY WITH THE SNOWDROP AUTOSHIP KIT? PLEASE CONSIDER BRINGING THE SHEA BUTTER AUTOSHIP BACK.I'M SURE I'M NOT THE ONLY ONE THAT WILL DEARLY MISS IT.
› report if inappropriate
 
NM, MI 07/11/2009
Hi Skip and Amanda, I am extremely upset that my Pink Peone and Shea Butter autoships have been cancelled. I have had them for years. I understand that you have improved the products but why did you cancel my old orders? Please bring them back. If you want to use the new improved products, fine, just give me the 'same' combinations that I had with my old autoships. OH HOW I MISS MY my old autoships!! VERY SAD!!! Sono molto dispiacente!!
› report if inappropriate
 
Maureen, IN 07/10/2009
I love your products! Would you please make Snowdrop talcum in a powder puff set. Thank You!
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Kandy, AL 07/09/2009
Skip & Amanda LOVE your products ,use them every day. But i can't find your sandlewood scent anymore. What happened to it .CAN'T LIVE WITHOUT IT, PLEASE MAKE MORE SOON.
› report if inappropriate
 
Sonia, VA 07/09/2009
Amanda and Skip,I really would like to have a body butter and a liquid hand soap in the Honey Orange scent.Please consider making these.Thank you very much.
› report if inappropriate
 
Carlene, NY 07/09/2009
You are so wrong to discontinue the shea butter.....it's the best ever. Please bring it back!!!!!! Just so everyone knows, auto-ship is over too. Bad call on everyones part.
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JA 07/09/2009
Can someone tell me how to tell the dates on the product?
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SKIP! 07/09/2009
I recently came across emails from the old HSN board. SKIP you used to respond regularly which was great! A few flavors mentioned as 'in the works' in 07, Pear, Lime, Carnation, Cranberry. Also days before they shut down you loved the idea of making EDT for all Honey lines for Spring 08 and will make more matching sprays in general. Please update us on the status of these.
› report if inappropriate
 
OLD products, MI 07/09/2009
I got the big Banana kit and was shocked that the body cream was made in 2005! I am returning it. Product this old should not be sold.
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Dee, NC 07/08/2009
I'm giving you a MINUS 10! One of the lines between my eyes is completely gone, so bye-bye to that eleven! Yes, the latest Black Rice is wonderful. I'm the caregiver for my 90 year old mother, so I need something to make me look and feel better about myself. Thank you for providing that to me.
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Ann, FL 07/08/2009
You say our input helps you deliver the items we love, but for months now, still no answers. Where is the original shea butter line? I tried the new Perlier shea butter line, but that one is also no longer available. Also, product sizes are smaller, filled with less product, but the price is the same. Our family income has been reduced, the economy is terrible, but this is the one luxury item I have kept for myself, and now I can't even get that. Very dissapointed.
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nancy 07/08/2009
I was wondering if the black rice hand cream is still available. This was the best I've ever used and I do miss it. Thanks
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For Robin in TN 07/07/2009
Robin in TN, They do have the body spray your looking for. Elariia Double Latte Moisturizing Body Mist, Item: 225-966. Just do a search for the item number. HURRY, it's almost SOLD OUT as of right now!
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Jan, WA 07/07/2009
Hi Skip and Amanda, I have been using your Shea Butter w/ Hazelnut Self Tanner for years, and you always have it in the spring and summer. I am totally out, and was hoping you would have it back. I haven't seen it at all this spring and summer. Will you have it anymore? I sure hope so, as it is the best self-tanner I have every used. Thanks!
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Robin, TN 07/06/2009
Please!!!!! where is the elaria double latte body spray I have been asking on ask hsn live no response that I have heard. I have waited over a year !!!! are you ever going to bring it back to hsn if not where can I find it I am lost without it PLEASE PLEASE PLEASE get it back HSN!!!
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07/06/2009
Hello Skip and Amanda I never know that the White Almond is good for the skin. when I was a girl I use to see this tree call Almond and I use to play alots with this Almond we sure have alots Almond tree they are every where arounds Puerto Rico. Hey I just got the Double Latte boby milk butter today and I going to order the Perlier White Almond for my bath. Thanks for your server and time:-) Oh!! do you want me to mail you some Almond?
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janice, NH 07/06/2009
Thank You Thank You Amanda & Skip I Love love your new black rice platinum products are amazing, I love the instant effects the eye cream has and love how the serum and dbl effect night cream make the skin look and feel, could you possibly make the day cream with the option of having with or without the spf? I notice cream's with spf's are a bit on the heavier side. Keep up the great work....did I mention I Love the new blk rice line...Love your bath n body products also
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! LOVE ! 07/06/2009
The new Blood Orange fragrance is like a dream! I love it! I almost can't believe how much! Best IB scent since ORIGINAL White Tea & Bergamot! Yes I would like more staying power but I'm happy to have it at all! Please please please please PLEASE make EDT to match! SOON!
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Dana, CO 07/05/2009
Thank you so much for the Hemp with Rosemary Oil Handcream and Cuticle Oil. These products have truly helped my dry Colorado hands~and, I've only used them at night! Amanda, I love you description of your nightly routine! You are a treasure! I agree with you~I love the Black Rice Products! Again, great for my dry 50 something Colorado skin! I'm only sorry that the new packaging of the Black Rice Serum is 1-oz. instead of 2-oz. And, where are the ampules you speak of in your video?
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Loretta, OH 07/04/2009
Are your products all organic ? I have watched and purchased your products in the past so I know you use quality ingredients and add the honey after it is cooled and stuff like that but I don't recall you ever mentioning if your products are 100% organic or 50% organic etc. I am trying to eat organic as much as possible and make my home and skin care as green as possible so I am hoping that if your products to have any chemicals or additives that you are heading more and more towards being gre
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Marcy, PA 07/04/2009
Skip, am getting desperate for your three liter honey cream bath. Will it be back soon?
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JC 07/03/2009
I agree with Ginny, Victoria and others. White Tea Bergamot has changed drastically and not at all in a good way! I missed it so much and now feel worse that this lackluster version has taken the place of the spectacular original. And we need the EDT! So many of us have been begging for years - please grant our wish! Amanda, imagine if you no longer had a way to get Snowdrop EDT! :(
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Sue, PA 07/03/2009
I use to love your line, but recently your new formulas are very much lacking in scent and fragrance. I sure hope the new Snowdrop formula does not fall short of the amazing scent I've come to know that lasts all day. I also think the term organic should include sulfate-free shower gels.
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Victoria 07/03/2009
I AGREE WITH GINNY'S POST AS DO MANY OTHERS THAT THE SCENT IN NEW WHITE TEA BERGAMOT IS ALL WRONG AND IT IS SO SAD! PLEASE CHANGE BACK TO ORIGINAL FORMULA AND BRING THE EDT!!
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Ginny, NJ 07/03/2009
The changes made to the White Tea and Bergamot line, reduced fragrance and elimination of Olive Oil, has fatally flawed this line. Suggest that you eliminate it. Instead, introduce a new Perlier richly scented Tea & Bergamot Olive Oil line. This will be a winning combination, and will make your old and new customers very happy.
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YES! 07/02/2009
I agree with many recent requests. We need matching body sprays in Avocado, Blood Orange, Rain many others too. Please bring back White Tea Lemon, Bergamot sprays, Vanilla Lemon and all the Iles Vanilla sprays too. Also bring back full lines of Cotton Candy, Kiwi Energy, Wild Juniper. Please make a Lime line, Cranberry too! More bar soaps in herb and fruit scents and talc and EDT spray for all!
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Ginny, NJ 07/02/2009
IB has reformulated and reduced most of the scent from their body products. This to please the customers who like light scents. I'm not among them. Please add more perfume oils to your products as you did several years ago. Then your products scented me, the bath, and my clothing for several hours. Now you can barely detect a scent, even when initially using a cleanser, lotion, cream, or powder. Offer two versions, rich and light fragrance. That way you please all of your customer
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07/02/2009
Please Skip and Amanda. Please make matching sprays for us and bring back the ones we haven't seen in years. NON flower lovers need perfume too! Its so important! There have been so many requests. We need them! PLEASE
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NY 07/01/2009
Hi Skip and Amanda, Last year, you teased and pleased my senses with a Lemon Vanilla body mist straight from Italy. Is there any chance that you will have a set in that delicious scent available soon? I'd love to purchase it....soon!
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Pat, NC 06/30/2009
I tried to vote for the IBB Voice program, and IBB Vote said it was too late to vote. The paper I received in the mail said I could vote on June 30th. Anyway, I loved the Kiwi/Lime bath products.
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06/30/2009
Any chance we will see the return of the Pink Grapefruit soft butter and the Lemon Vanilla and Peach Grapefruit body sprays? They are such refreshing products for summer.
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Clorinda, NJ 06/30/2009
I too would like to add my voice to request the return of White Tea w/Italian Lemon, Wild Juniper and Kiwi Energy (sooo much better than the new Kiwi Lime which I didn't like at all). And how about a pure lime scented shower gel? Blood Orange, Lemon Sorbet and Pink Grapefruit are divine. Lime would be a wonderful addition. Also, EDTs and talcs to match these scents would be wonderful, as would a talc and EDT for Avocado & Lemongrass.
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06/30/2009
R U GOING TO GIVE US COTTON CANDY AGAIN?
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06/30/2009
I NEED COTTON CANDY PLEASE
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06/30/2009
COTTON CANDY PLEASE PLEASE PLEASE
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Linda, NH 06/30/2009
I love your lemon Tree diffuser kit and would like to know if you will bring this in a large refill kit and also I would like to purchase seperate reeds, if we have extra decanters
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lasting 06/30/2009
New Blood Orange is delicious! Reviews all mention they want the scent to be more lasting or have a spray yet they still give 5 stars! This is truly indicative of the importance of scent. We will still choose a scent we love but then beg you into eternity for a way to make it lasting. Please bring spray in Blood Orange and many others too? Seems this important aspect of IB is being ignored! White Bergamot, Avocado Lemon and all those fruit sprays you already have in Italy.
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Ronnie, NY 06/29/2009
I bought the Black Rice Platinum trio. The night cream is very good but I am not sure how to use it.Do I use the gel first and then the cream? I have been mixing them but I want to know how to maximize the effects. Thanks
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Eileen, CA 06/29/2009
Pretty Please, where is my Olivarium Fortifying Hair Mask?!
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For the record. 06/28/2009
I'm just throwing this comment out there for what it's worth. I'm not making any more IB purchases until there is a GOOD Avocado Lemongrass kit available. Thanks for reading this.
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jackie, TX 06/28/2009
Peony spray. Will it ever be back? I dont think you have had it at all this year and I really love it. Please bring it back. I really miss seeing you guys more often. I don't care for the new face creams much so I miss the shows with all of my favorites. Oh well. It is saving me money and I won't need the intervention. Take care.
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Sonia, VA 06/28/2009
You made the liquid hand soaps available in all the scents but not in the Honey Vanilla and Honey Orange.Please consider making liquid hand soaps in these wonderful scents.Your line is the only one I use.I have two full closets of your products.Skip and Amanda, keep up the good work.Thank you very much!
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Linda, OH 06/28/2009
I very much miss the Neutraline bath & shower cream. I remember your saying that it would return sometime in 2010 (when?), but I am nearly out and it's the only thing my sensitive skin will endure! Is there ANYWHERE else I might be able to find it and/or is there any way at least a small amount could be brought back to HSN? Many thanks.
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06/28/2009
Please bring back Wild Juniper, Kiwi Energy, White Tea with Italian Lemon. These are some of your best scents! Please make Shea with Almond Blossoms and White Tea with Bergamot the same way they used to smell. The new versions don't smell nearly as good as the originals
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Pat, GA 06/27/2009
This is a question--What is the code to vote on the IBB new prducts (voice program)? I am moving and can 't find the paper. Thank you.
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.Vickie, GA 06/26/2009
!!!!!ALERT IDEA!!! I saw the Royal Treatment show & saw the pet wipes. I went out by the pool & it was SO HOT & HUMID & I thought a cool, fresh scented wipe (not pet or baby) would be nice. It would be good for ladie of an age of hot flashes & when I was very ill I could not shower. The scent could change with the seasons/ Please consider.
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Sandy, GA 06/25/2009
Where is the Shea Butter Talc and body powder,,please stop all the changes,it is nice but don't stop the things we like,,,I am going to have to switch to new product and different co...
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Sandy, GA 06/25/2009
What is going on with the butters and balms the containers are not filled as they use to be, the price is not going down but the product is decreasing in the amount we get,,what is up with that? Yes we do notice that kind of stuff.
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alice, NJ 06/25/2009
QUESTION: Black Rice Platinum What is proper application of the night cream? Are both lotions applied simultaneously? If not, in which order? You should consider a different delivery method. The pump is not smooth and when pressed hard enough to obtain product, too much product is obtained and there is no way to return product to the bottle. Also, label on package reverse says to apply morning and evening. Day Cream: too heavy, wish there was less active sunscreen (almost 15%)
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Rhonda, CA 06/25/2009
You have been talking recently about how you are switching to using organic ingredients (shea butter, for instance) in your line. I REALLY like that. Have you considered taking out all the parabens and sulfates, etc. (all the chemicals that aren't good for our bodies), too? That would make your products soooooooo much better!
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Audrey, NY 06/25/2009
Dear Skip and Amanda I have probably all of you're products and love everyone of them, but I did just purchase you're new Sage and Tea Tree starter kit. Love it, but when I opened the body cream it had two large air holes and when I tapped it down, there was at least 1/4 inch of the cream missing, usually it is right to the top, somehow during the processing, it got thru quality control. Just wanted you to know this for future complaints.
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request 06/25/2009
Dear Skip and Amanda, This is not a request for a product but a request that you please check the scent of your new White Tea with Bergamot line. Like others, I feel it differs so much from the original line's scent it really should have another name. More like plain White Tea. Why not rename it that and still bring back original White Tea Bergamot. I also hope you will bring the EDT unchanged. Thank you
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Rebecca, GA 06/24/2009
Hi, Skip & Amanda, This is my first request. Could you come back with the Double Latte & Coffee??? I love that one but it hasn't been on the air or on line for years. Rebecca
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Lisa, NY 06/23/2009
Hi Skip and Amanda, I wanted to let you know that I truly enjoy so many of your products. I recently purchased a couple of the one liter shower creams. I think they are fantastic!! Have you ever considered doing matching one liter body creams? I'd love to purchase those as well. Thanks again for making showering more than pleasurable!!!
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Sharon, LA 06/23/2009
I purchased the Perlier Black Rice kit and don't understand how to use the night cream. Should you use both the clear and the cream together or one before the other. If so, which one first? I love the day and eye cream but the directions did not explain how to use the night cream.
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BLOOD ORANGE GO 06/23/2009
Thank you so much for Blood Orange! Oh my goodness, what a delightful scent! One of your best ever! I'm sorry its so short lasting though! If you offered this scent in a diffuser I would buy a case and keep them all over the house! I would wear the diffuser oil if it smelled just like the lotion! Is there anything that can be done to make the scent last longer on the body without changing the scent at all? I hope so but I'll be looking forward to other products in this scent either way!
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Lorna, CA 06/22/2009
Hello Skip & Amanda, I've been wanting to buy Perlier Olive Talc and I find that it's not offered anymore, did you stop making it?
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Patt, NY 06/22/2009
Will you still be offering Double Latte &Peppermint shower cream duos along with Cucumber & Mint shower cream duo??? I can't find them on HSN at this time. Please don't change them and continue to offer them.Let us know.
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Sheri, CA 06/21/2009
Will the Black Rice Hand Cream w/SPF be reformulated? Love the SPF face cream; like lightness of night cream but pumps sometime stick. LOVE Lemon Sorbet, should be called Lemon Zest. IB shower/body is ALL I use now. Love purity of your products.
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Roseanna, KY 06/21/2009
Please bring back the Perlier Risarium products; e.g., the hand cream and the bar soap. I love the Perlier Risarium Exfoliator! Thanks.
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Not Broken 06/20/2009
YES please reexamine the fragrance ingredient amounts in new lines such as the White Tea with Bergamot and Shea Butter with Almond. These two need some help! The originals were so NOT BROKEN! I hope you will try again to match their original scents. Thanks for listening.
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Patricia, NY 06/20/2009
Listened to you Skip when you advised us to save $$$ on AS program by changing from Lock in Moistre to Honey & Lemon Bath & Body Kit AS...and was pleased. Listened during your last vist and changed my White Almond AS to White Almond Bath & Body Cream; and changed my Shea Butter Bath & Body Cream to Coconut Shea Butter AS. Sure I saved $$$ but the body creams were half the size of the original kits. Shouldn't have listened to you this time - shouldn't have cancelled original AS - very upset!
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Sandy, GA 06/19/2009
I can't understand why there is still no shea butter body powder and no answer to the question as to why or where it has gone...I think I will have to start using a line from somewhere else that doesn't keep changing what we like,,,It was nice for yrs. now too many changes and from what I read I am not the only one that is diappointed in the new products..that is fine just don't change the ones we like...Bye
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Lynda, PA 06/19/2009
Hello, Do you have any plans to offer your bath/shower creams without Sodium Laureth Sulfate or any of the other harsher detergents? If so will you please bring it in SnowDrop or the old Lavender shower cream - without changing the scent in ANY way - of course. Thank you
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Appletini 06/19/2009
Where is the new Appletini?
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Lorie, WA 06/19/2009
I don't understand what's going on!I have been using ur products for many years. I have adored ur floral prod. & relished the gadenia,rosa di magio, pink peony, wisteria etc. Everything is changing. U can no longer get complete sets of anything it seems. (e.g. u can get the talc, but not the body crm or the body crm but not the talc...)If I can't get a complete set in any given floral that i like then what's the point of buying them? (ever heard of layering?)I am utterly devastated!
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MGCT, MN 06/18/2009
Hi Skip & Amanda...How about bringing back Rosa di Maggio in a big way? I know that it's from the May Rose, so could you add that to your floral focus that you usually do for Mother's Day? Would love to see a large kit. I keep a jar of the body cream on hand to sniff because it's such a beautiful scent. I also love to gift this flavor to my friends who are floral gals. They love it. Thanks for the great products.
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sally, OH 06/18/2009
wondering if you'll be bringing in another shipment of blood orange. i missed out on it and would like to buy it. thanks sally
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Cindy, CO 06/17/2009
I got a small set of Shea Butter with almond a few months ago and just loved it! Please bring back that combination. Thank You - Love your products!
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Sara, TX 06/17/2009
Skip, will you please give us more Lemon Sorbet!! Also an item from 2008 - Coffee & Vanilla diffuser (large square bottle) - will it be back this year? I only got 1 last year and soon wished I had ordered more. Thanks!
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Ann, FL 06/17/2009
Please, please bring back the ORIGINAL SHEA BUTTER LINE! I have used it for over 6 years and am extremely disappointed to no longer have it. If I had known, I would have gotten it on auto-ship, as my neighbor is still receiving hers. I tried the new Perlier version and it is close, but not as great as the original, and now, I can't even find that. Where is it? I'm tired of ordering and sending back and losing money.
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joanne, PA 06/17/2009
I love your shea butter after sun car but can't find it, have your discontinued it or is it in a different name and packaging? Please bring it back if so, its something my husband and I can use due to the scent.
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Alicia, ME 06/16/2009
Hi Skip and Amanda!! LOVE your products!! Would you ever consider doing a Raspberry Lemonade or Blue Raspberry scent? Something with a sweet and tart combination. Also will you ever be making talcs to match your La Voglia Matta lines? Thank You!!
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Aymee, CO 06/16/2009
Hello! First, I love that White Tea and Bergamot is back!!! That was the very first scent I ever purchased from your line and I forgot how much I loved it until I ordered more. Second, when will more Tuberose be back? Third, did the formulation change in the Double Latte? I just ordered more in April and it seems very different. The scent seems less and the consistancy is not as creamy or as long lasting as before? But, I love your products and glad I can purchase them on HSN. Thanks!
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Valerie, FL 06/16/2009
Ciao Skip and Amanda Would you please consider shower gels in travel sizes like you do the body lotions. A 60ml would be a good size as one beauty and body shop does in the U. K. I love you travel size body lotions and use them when I go to the U. K. so it follows that smaller shower gels would do great. Thank you for your consideration.
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GHS, FL 06/16/2009
Please take all of the beneficial Black Rice ingredients you put in your new Platinum series face care and also put them into the Risarium BODY balm. If you can update Risarium balm while maintaining the awesome fluffy texture and the original scent, I think you'll have a major winner.
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06/16/2009
Dear Princess Amanda~I love your hair blond. I hope you go blond again~the blond hair looks so beautiful with your skintone.
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PATT 06/16/2009
I JUST HAVE TO TELL YO HOW GREAT THE PERLIER BLACK RICE LINE IS ...I was so surprised the first night I used it, woke up in the morning and my skin looked different and felt great.Being a senior citizen I had my doubts.So help me GOD this is a true story..I have used this since April I actually was taken for 55 years old. I am 71.I can't tell you the whole story as there isn't enough space. My skin is really looking good...THANK YOU SO MUCH FOR BRINGING US THE GREAT ITEM !!! THANK YOU !!!
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Lisa, IN 06/16/2009
Skip and Amanda LOVE LOVE LOVE the raspberry la voglla matt cream bath but like others the bottle is to big around a larger size would be nice with a pump is it possible that this is in the making/
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I LOVE FRUIT! 06/16/2009
Skip you mentioned a cranberry line a while back. And a pure lime too. When can we expect those? I would love Pink Grapefruit on A/S but please offer with body cream instead of lotion. Its a nice lotion but does not compare to the luscious body cream. I'd love Lemon Sorbet on A/S too. Please also bring the LVM sprays to match these. And more sprays in general. Thank You
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Denise, IN 06/15/2009
I was hoping to see the Double Latte body cream with the SPF factor again this summer. I loved being able to get great moisture with a wonderful scent. Will this product be back in the future? Thank you for all of your incredible products!
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Alice, TX 06/15/2009
what is the the differance in the white almond milk onced sold in a white round bottle, and the white almond lotion sold now on hsn?
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NoNickname, FL 06/15/2009
I desperately need an Avocado & Lemongrass fix!
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Mandarin Ginger 06/15/2009
Thank you for the great prices on the Mandarin Ginger kits! Is Mandarin Ginger another scent soon to be R.I.P? Please do not discontinue this scent! (or mess with it).
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GHS, FL 06/15/2009
Les, cream bath is for showering. Their bath/shower products are very creamy which is how it got that name.
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Bren, VA 06/15/2009
Hi Skip and Amanda, My question is ,Why you don't offer a Elariia's Frangipani spray any more . I love to layer my fragrance. I had gotten many complements when I wore this fragrance. Please bring it back!!! Bren
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Patrice, MD 06/15/2009
Hello, When will you bring back the large bottle of the Perlier Honey bath and shower cream? I love this product, but would love to buy the largest size you offer. Thanks!
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Diana, MA 06/15/2009
Luv Luv your black rice serum I just got it on autoship last evening and what a great price. I would like to ask if you are the same family that puts out the Borghese line of products, if thats not too personal.
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JOANNE, IA 06/15/2009
SKIP,I AGREE WITH DORIS. YOUR DEMO TODAY WITH THE BLACK RICE SERUM WAS THE BEST EVER. IT JUST PROVED WHY I USE THE BLACK RICE PRODUCTS. BUT I HAVE A REQUEST, PLEASE MAKE MORE OF YOUR LIKE WHITE AFRAGRANCES IN THE TALC WITH THE CONTAINER WITH THE PUFF.LIKE WHITE ALMOND, PLEEEAAASE....
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Les, WY 06/15/2009
This is dumb question but is white almond moisturizing Cream bath like a shower gel or is it for after showering?
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Miss Carrie, FL 06/15/2009
I would give anything to get my hands on Perlier's Blue Iris. I cannot find it on HSN. Has it been replaced? Will it be back soon? Help. Help, Help.
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Bettie, NC 06/15/2009
Please bring back the White Tea and Magnolia line. That was one of the first IB that I ordered and loved it. I am using the White Tea Bergmont, but I do not like it as well. I can not wait to get the new line of Perlier Black Rice. I love the old line, so I am expecting great things to happen to this 72 year old face and body. I have enjoyed many different items over the past 8-10 years and hope to see the Magnolia back on board again. Thank you,
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Kim 06/15/2009
I'm looking for one of your anti-aging face creams. The jar reads Creama Energetica Anti-Tempo alla Gelatina Reale. I really like this cream and can't find it in the assortment online. Can you assist?
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C.J., PA 06/15/2009
I'm a loyal IB customer. Can't even begin to pick a favorite. Love the new Black Rice Platinum products. Skip & Amanda....Think about making a Face Wash that lathers. I don't care for a wash that doesn't lather, seems like it's not cleaning. Would love to see one that would work with your skin care. C.J.from Pgh.
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OH 06/15/2009
I keep checking for the Magnolia with tea because it smells heavenly to me. When are you bringing it back? Soon, I hope because I Need it. Thanks for listening. LaVerne
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Elaine, NY 06/15/2009
Hi Amanda & Skip- I would so love to see the Fragrance Gift Sets available again- with the nine selections of your lovely scents. That's how I got hooked on IBB years ago. What a great marketing tool it was, and so sadly missed by your loyal customers. I keep hoping that it will come back... I still buy the variety cream gift sets and use up every last drop. I love the stronger scents, especially the ones that last the longest. I mostly purchase the body creams and perfumes.
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CHERYL, CT 06/15/2009
Dear Skip & Amanda was wondering when you be bringing out Cedarwood&Sage love it!!!!!!
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Lynn, PA 06/15/2009
Hi Skip & Amanda: I really like the black rice platinum products. Do you use the serum both day and night under the face cream and the night effects cream? Also, after you put on the eye contour cream do you put the spf15 face cream around the eye also? Thanks.
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CA 06/15/2009
Hi I got the Perlier Lemon Sorbet Bath and Body Collection at the end of April and have falling in love with the clean fresh scent and so has my husband and was wondering when will it be on HSN for purchasing with both of us using it, its going fast
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06/15/2009
I have enjoyed your products for a long, long time. About a year ago, I bought some body cream in the closeout section ... It was Double Latte with Peppermint (I think it was peppermint ... some kind of mint). I loved it; it goes right next to Double Latte and Lily of the Valley as a must-have. Do you plan to ever have it again? I've looked several times and haven't seen it listed. Thank you for the beautiful scents and the botanical information.
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Debbie, MI 06/15/2009
My all-time favorite scent is still your shea butter with the sweet almond, but it looks like this is being discontinued. PLEASE keep this ORIGINAL shea butter flavor available! I'm on autoship for this. Will I still be getting the original scent? I sure hope so! Also, I LOVE the treatment butter in this fragrance! You used to offer this on special every May for less than $18. Will this offer ever return? The treatment butter is a must-have for my heels and elbows! ORIGINAL shea butter rocks!!!
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Janice, PA 06/14/2009
I used to love your old lilac scent. I have a 10' lilac shrub beside my kitchen door and your hand cream smelled just like it. I ordered the Mother's day kit and was surprised to find the scent is not the old 'Lilac'! Why have you changed so many of your wonderful, right-on, scents? I'm worried about ordering your products and then spending money on returning them. I have bought so many of your extraordinary items from your Italian Beauty line. But the new lilac is not for me.
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Renee, KS 06/14/2009
Skip and Amanda, I love, love, love the black rice serum, face cream and eye ceam. I now use these products exclusively. One request, please bring back the coupon book and is there any way the focus of the upcoming visits could be posted. I can't remember unless I'm reminded. Please never leave HSN!!!
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06/14/2009
Why can't I get my special fragrances anymore? I can never get my handcreams in a 2 pack. I love Wisteria, Snow Drops, and Lily of the Valley brands. I have given many of your products to family and friends who really appreciated the thought and loved the after results of using the product lines. I check out your products but don't care for citric smells or spices. I am allergic to a lot of scents but your product line is wonderful.
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katyd, NJ 06/14/2009
I have some questions regarding the new Rice Face Serum, I got the set a month ago and I'm not quite sure how and when to use it. Before or after the Night Cream and Day cream moisturizer?
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Elaine, FL 06/14/2009
Hi Skip and Amanda! I enjoy your shows so much that I normally take the day off from work! I wanted to let you know that I really love the Wild Fig and Cassis scent from your mini body creams. I haven't seen larger sizes or kits come out yet, so I'm totally savoring the little one that I have. Please let us know if this will be launched in larger sizes. Thanks and keep up the good work!
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Diana, AZ 06/14/2009
I love the Perlier Black Rice Platinum Serum but find the quantity insufficient. It lasted less than a month. I don't think I used too much as I am basically stingy and try to conserve. Are you going to put the Platinum products into a kit? I also tried your mini creams and fell in love with the Wild Fig. Can I buy this cream alone? Is your Musk similar? I really need hydrating products being over 70 and living in Arizona.
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Suzanne, CA 06/14/2009
Please don't discontinue the round shaped soap dispensers. I have noticed that some of your honey products are not being shipped in the more rectangular shaped bottles. Hope you don't stop packaging your liquid soaps in the round shaped bottles.
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Sabine, OR 06/14/2009
I hope you WILL NOT discontinue the use of your lovely round shaped soap dispensers I have noticed that they are not included in some of your Honey kits. PLEASE, PLEASE do not discontinue this lovely bottles.
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Lynn, CT 06/14/2009
I previously purchased the Shea Butter w/ Sweet Almond Milk products and last week I also purchased the newest Shea Butter w/ Coconut Milk. I think the Sweet Almond Milk SB products are fabulous except for the fragrance, which find to be excessive and artificial, especially now that I've experienced the Coconut Milk SB line. You have two Almond scented lines, both with very strong fragrances, I wish you had an Almond line with a soft, relaxing, natural almond scent.
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Dee, PA 06/14/2009
Since you changed your name, will the original scents be discontinued? I have white almond, shea butter and grapefruit on autoship. Will I continue to receive them? Or will they be changed to the new formulas with the new name? I sincerely hope not! I have been a loyal autoship customer since 2005 or 2006. If it's not broken don't try to fix it! Just my opinion.
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Almond, WHITE 06/14/2009
PROMISE US YOU WILL NEITHER DISCONTINUE NOR CHANGE PERLIER WHITE ALMOND ! The only thing better than White Almond is original White Almond and only slightly! New Shea Almond is okay, original Shea is nicer but neither are a replacement for your piece de resistance original WHITE ALMOND!
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Vickie 06/14/2009
I am patiently waiting for the Vineyard Nectar. I still have the empty mini jar that I got around X-mas. The scent is very different and I like to just smell the empty jar. I hope you will bring us this lineoon. Thanks
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06/14/2009
Skip and Amanda --- I use the Ultra Revitalizing Body Butter with Sweet Almond on my hair and it makes my curly hair very silky. Can you make a similar product for the hair?
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06/14/2009
Skip & Amanda, Could you please post when you will be returning??? I seem to miss you. Thank you.
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JC 06/14/2009
Hello Skip & Amanda - I'm watching the 6/14 9:00 AM show and listening to you sing the praises of Rain! On the recent vlog you say its discontinued due to customer votes, but as I recall it did get voted on! I am hoping this means you will be bringing Rain to us. I love it's fresh, earthy fragrance and exceptional formula! Please bring Rain with additional products like soaps, talc and body spray.
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Susan, PA 06/14/2009
Very disappointed to watch the first show of Perlier's visit and a brand new item is already sold out because it was shown as a host pick. I'm talking about the new Blood Orange. I have been waiting since before Christmas for this to come out and you debut it on a host pick show. Especially Kathy Wolf's show. Sorry not a fan of hers. Now how much longer are we going to have to wait until it is shown on a Perlier show?
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06/13/2009
Please post when the Mediterranean product line will be focused. Thank you!
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Elizabeth, MA 06/13/2009
Like Cheryl from LA I also love the tuberose shea butter-will it be coming back or has it been discontinued ? Please let us know thanks
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Nancy, CA 06/13/2009
Dear Skip and Amanda, I ordered the Mothers Day set in Lilac. It was not as fragrant as the original so I switched to Pink Peony for next shipment.I also love Snowdrop. Could you give us back the original formulas? They are more fragrant and it does matter. Thank You.
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06/13/2009
THANK YOU SKIP AND AMANDA for bringing back The Day and Night Cream for individual purchase! It really does beautiful things to my skin, I just love it. I also enjoy the mini body lotions and carry different scents around with me in my bag.... What would be just as brilliant is if Italian Beauty did the same thing with the soap bars: Mini soap bars! yummy! Great Idea Nancy from MD. Let's keep fingers and toes crossed.
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06/13/2009
Love your products, especially the bath creams and body creams. Please don't add coconut to too many fragrances. I can't use anything with coconut fragrance.
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Catherine, NJ 06/13/2009
Hello Skip and Amanda. The Shea Butter Coconut Milk bath and shower cream is just terrfic. Also, if you could please bring more La Voglia Matta to HSN. I also like the Lemon Sorbet which is great for the summer. Many years ago you had a Lemoncello Frizzante for the bath. Is there any change of bringing that to HSN?
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Cheryl, LA 06/13/2009
Dear Skip & Amanda, Please more tuberose shea butter. Have loved this scent for several years now. Would love to see two of the hand creams in the tuberose shea butter. Will you have this again perhaps in July? Please let us tuberose lovers know. Thanks
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Eileen, CA 06/13/2009
Skip & Amanda, Need, need, need your Olivarium Hair Mask with pure olive oil. What happened to it? My fine, limp, thin hair has to have it!!!! Please bring it back! Signed, Desperate in California.
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Marilyn, MO 06/12/2009
Skip & Amanda, Are you going to offer more in Tuberose? Using it takes me right back to the Hawaiian Islands - Frangipani doesn't do that for me at all as it smells too strongly of alcohol. Besides Tuberose had the added benefit of shea butter!!! Please say you will have this heavenly Tuberose product again!!!!!
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no longer wonde, FL 06/12/2009
Mea culpa! I'm sorry for doubting whether a 25% shea with coconut body balm could be usable in the Florida Summer heat. I received a sample from a message board buddy and it was awesome! A little dab will do ya. Wonderful yummy LASTING scent and a very smooth yet moisturized feeling dry down. LOVE IT!
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Dee Dee, FL 06/12/2009
I LOVED the kiwi and lime. Fresh and lite, went on smoothly, not thick, I would definitely buy this one again, my husband liked this one too! The herbal one befor smelt like drugs (cannabis)lol. But this one is a keeper!!
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helen, SC 06/12/2009
In response to you Customer Voice Program. I was disappointed in the latest Kiwi and Lime, while the product is up to your standards I expected ( and HOPED) for more of the lime fragrance especially for the hot summertime. Sorry, HaJones
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Susan, OK 06/12/2009
YES! Please give us another percent of almond fragrance in the new shea butter so it will match the old scent in our perception. Thank you!
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Kim, NC 06/12/2009
Hi - I recently joined the Customer Voice Program when I purchased the Cedarwood fragrance. I missed the voting period for it but wanted to tell you I love the smell! All the fruits and florals are wonderful but sometimes I want something different. I have 30+ different bath product scents (15 or so of yours) and I find I keep returning to use this Cedarwood bath gel. So even though I missed the official voting period for that one, I vote I LOVE IT! Thanks for the wonderful products!!!
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JC 06/12/2009
I agree with the poster from FL and many others. We need body cream! A much better extra than lotion is butter! Please make more LVM butters! I am also pleased to know you are addressing the concerns of longtime customers by adding additional fragrance to new Shea Almond and I too hope you will do the same for White Tea Bergamot! It needs to be more like the older one. I am also requesting the perfume!
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Mary Grace, CA 06/12/2009
Tried telling you how beautiful & sexy the new packaging is but site wouldn't let me in last month. Brava, Bravo! Now eager to see you this week & later this month receive my A/D Black Rice pkg. I need more NOT but can't resist trying new flavors. My first ever was the Olive Oil shower cream & was free of winter skin. I like the shea butter & am eager to try the new coconut milk. My current new favorite is the Aloe/Soy but have not tried (already have) Sandlewood, Hazelnut, or Sage/Tea Tree.
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Nancy, UT 06/11/2009
Skip and Amanda- I just love the shea and coconut kit. The scent is just heavenly! I was really hoping it had more of a coconut scent and it does yes, yes, yes! I am very please wirh all bath and body you make. I can't wait to see what you bring for the june 15th todays speical. I love your bigger kits too. When do you think you might bring those back? I buy alot at a time so I can use and for gifts threwout the year. All my friends love you too. And of course my family thinks I am the provider!
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Body cream, ple, FL 06/11/2009
I anxiously awaited the launch of the Blood Orange scent only to be disappointed. No body cream. There was one in the mini set. Why not one in the new kit? Thanks. Love your products, but the milks/lotions are my least favorite.
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Ginger, FL 06/11/2009
Please bring back your self tanner. I loved the shea butter but would take any scent. I enjoy your vlogs and thanks for listening to our requests and comments.
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Orange 06/11/2009
Why isn't the blood orange in a body cream, like what was in the mini's? The lotion in a pump is nice, but the body cream should be offered or included.
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Teri, NY 06/11/2009
Hi Skip and Amanda, Love your vlog. Please tell those of us who are wild about Ylang Ylang that you will be offering it again very soon. In addition, the lemon sorbet is scrumptious--the scent is refreshing and the product feels so silky on the skin. When will the lemon sorbet be back in stock?
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Mary, FL 06/10/2009
I love the mini body creams, but I am disappointed none of those scents are for sale in larger sizes, My favorites are vineyards nectar and appletini. Are these going to be availabe in larger sizes??
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Cheryl, CT 06/10/2009
I would like to echo the words of Wondering and thank you for including Avocado and Lemongrass for the summer. Will there be a Perlier version? Will it continue as Elariia? Inquiring minds want to know. :) To me it is a true herbal, light and refreshing, perfect!
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Kelly, GA 06/10/2009
Hello! Do yall think you might be doing a PEACH scent any time soon? I live in GA and love peaches..I believe it to be one of the most beautiul scents ever. I loved your Lemon line and If you can master peach like you have mastered lemon then I think youd have a winner!!! :):):)
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Karen, NH 06/09/2009
The Lime and Kiwi shower gel and body lotion were both too tart! The shower gel lathered up nicely however the body lotion remained sticky after application for too long a time. It never really absorbed into the skin. It was though it left a sticky film on the skin. If I had smelled them before purchasing them,I would not have bought them. I voted no. I liked the Litchee and Cedar shower gel,body lotion and body spray much more! They are refreshing!
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Nancy, MD 06/09/2009
I love your 1 oz. mini body creams. Could you please make mini soaps to coordinate with them so I don't have to bring home soap from the hotels? We enjoy alot of company and these would be perfect! Keep up the great products.
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Ellen, NC 06/09/2009
Skip and Amanda, have you considered a Facebook page? That would be awesome. Your face care seems to be changing a lot--stick to body care--I'm obsessed with your stuff.
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GHS, FL 06/09/2009
Thanks for looking into increasing the amount of scent in the new Perlier Shea with Almond line. The scent in most of those new products barely lasts a few minutes. That's why I'm not buying it and instead I'm hoarding a supply of the older Elariia stuff.
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cynthia, AZ 06/09/2009
Love the products! could the body creams be an emulsifier??
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Mourning Shea, LA 06/08/2009
Thanks be to the fair Skip and Amanda, fragrance muses who provideth a remedy for the lovelorn of latte and shea. Thy devoted fans eagerly await thine offered remedy. Mayhap one more item to perfect our bliss: an offering of shea butter almond fragrance mist.
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Wondering 06/08/2009
Thank you for including Avocado and Lemongrass for the summer. Will there be new kits? I'm confused, though. Since avocados are food, will there be a Perlier version of ALG coming in the near future? or will it stay as its own unreformulated, perfect Elariia version?
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Joanne, OH 06/08/2009
Hi Skip and Amanda Love your vlogs--Amanda could you do one about your face products-there are so many now I am not sure wich ones to use together--what order to use them --I love all of them--I have so many some are getting old. Is it still safe to use them after they have expired--some I can't find a date on the jars. Help Joanne
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Nancy, UT 06/08/2009
I have just ordered the new Shea butter with coconut. I hope it has the smell of the coconut more than shea butter sent. Hope so! I LOVE THE NEW BLACK RICE SET FROM JANUARY TODAYS SPEICALS. i JUST WISH THE SURUM LASTED THE FULL TWO MONTHS LIKE THE FACE CREAM DOES. HELP! I do love the new eye cream it is so nice. Can't wait to see you both this month (June) I just want to know the day you arrive. Don't want to miss a thing ya know? Thanks so much, Nancy
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Katherine, CO 06/08/2009
Please DO NOT increase the amount of fragrance in the new Perlier Shea Butter--It is perfect the way it is! It would be better to add a spray or EDT to the line so those who want stronger fragrance can layer products. But if you feel you must, please don't add too much or it will be unusable like the Elariia body butter was for me.
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Valerie, WI 06/07/2009
With the re-launch of Coconut Mango into the Shea Butter line, will you be introducing a Tanning Cream as well? I really liked the Coconut Mango Tanning Cream because of the nice color, coconut scent, and lack of that signature self-tanner odor. Thanks!
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Victoria 06/07/2009
Dear Skip and Amanda, Thank you so much for addressing our questions and concerns. Wonderful news that you will be looking into the change in Shea Almond's fragrance and my hope is that you will do the same for new White Tea Bergamot. The Bergamot is all but missing! And can we have news on the original scent EDT in your next video? Thanks
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Lisa, NY 06/07/2009
the original shea butter i can not find it was my favorite all that i find is the body butter its thicker with less of that pretty scent please bring it back thanks lisa from Rochester, NY
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