jennifer flavin-stallone
Serious Skin Care Blog
Posted: 04/18/08, 4:53 pm EST.
Author: Jennifer Flavin-Stallone | Serious Skin Care

March Questions, Answered!

Thank you to all of you who are reading and posting on the Serious Skin Care blog. I want to take a moment to address several of the posts from the March blog:

Beth in Virginia had questions about products for people in their 20s. Beth, without seeing you in person, my suggestion would be to get on the A-Nano line. It was designed for those of us that are just seeing the first signs of aging. I would suggest supplementing with the Targeted Night Trio as your night regimen.

Lisa in Minnesota asked about some old favorite products that she has missed ... Lisa, you mentioned some past favorites of mine as well! Look for the reintroduction of the Emu Aloe Cream soon!

Diana in Delaware asked about SuperMel C in the easier-to-use tube. Thanks for the feedback, Diana – and, yes, the tube has replaced the pump bottle, you should start seeing your shipments converted.

Best,
Jennifer

 
Photo by Martin Mann

     ADD YOUR COMMENTS

(79 comments for Questions, Answered!)

Vivi, FL 11/22/2009
I have been a serious skin girl from the beginning, and once in a while I dig into my treasure of products and rediscover some old favorites like the sensous dry body oil that came in the flavors of vanilla, pineapple and pear. What a treat! Bring them back, and bring back memories. Thank you,
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jill, CA 11/21/2009
Hi Jennifer and Cece, I have been a serious skin care user now for 14 years and have used the glycolic line to keep my skin clear. But it has been increasinly harder to find the orginal products of glycolic cleanser,clearzit and renewal gel in a kit. I see that you offer the continuously clear kit but they do not do the same for my skin as the orginal products. Please consider offering the original kit again they work so well and have improved my skin after years of troubled skin. I am 54 and
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Lori, CO 11/20/2009
FYI, when you have any product in a tube and there is more in there , but you can't get it out, cut it at the bottom end w/scissors,. Clip shut w,paper clip or clothespin, you can almost always get another weeks worth of product out. It will dry out quicker ,but it does work.
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liz, SC 10/30/2009
Hi Jennifer, Ordered the olive oil shampoo and conditioner Just would like to know if both being watery is okay or if the product has glitch and needs to be send back. Thank you for your attention to this.
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Tanya, WI 10/29/2009
Enjoying your products as a new customer. I was wondering what order I should be putting on the Serious Skin Care Serious Beauty Buy 5 piece kit. Want to make sure I'm getting the best benefits! Can u suggest any other products for a 35yr old with wrinkles around eyes, forehead and mouth along with Sun damaged freckles that make for an uneven skin tone? Hope you put more items on auto ship.
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Carrie, MI 10/12/2009
Hi I love our products, but am wondering for my age(42) what line of product do you recommend? My skin is on the drier side.
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Linda, TN 09/20/2009
Hi Jennifer, i would like to know how long your products last if unopened? the reason is that i have quiet a few on hand if it were posible for me to use them as i really need to but it gets hard to get time to use them & i know they work there are few time that are me time its beacuse i have a 20 yr. old son who has austim, & my 92 yr. old momma lives with me also & my hubby job takes him away from home alot & ofter very long period,s i sleep when i can keep bring great lines, linda.
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Janet, NC 09/16/2009
Jennifer when will you bring back more Sistine kits? I missed out on the ones for earlier this month ( September ).
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sue, VA 09/14/2009
jennifer when will we see more airtime deals on the continously clear line? and tellus best ways and hints/tips to incorporate thm withother ssc products.especially us 40 somethings. just picked upthe sept todays special,(great deal)i locked onautoship. i just received my firmaface im adjusting the amount 4 me. i also use stemcell serum and cream.please dont forget cc line that is how i trusted using the rest of ur line. thank you again
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sillita, GA 09/14/2009
Hi Jennifer, I've been with ssc since your 2nd yr at HSN. I was a skeptic until I tried your acne line years ago. However, along with the line, I use the FADING FLUID to help clear up some of the dark spots since am a light skin afro-american, now you've completely discontinued this product. Why???? Please bring it back!!! Jennifer, what, if any product do you have in your line currently, for fading out dark spots? If not will you please work on something of that nature, please!!!
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sue, VA 09/13/2009
jennifer i love ur products i'm 41 in october. i have been using since 2005 your 11th anniversary on hsn.i saw the acne line and i heared sly and the kids call in to talk to u. i have to admit that is the reason i decided to try the products. i love them and i wont go back to the other stuff out there not even what my estitcian trys to switch me to because it does not keep my acne under control.thank you for creating products we all can trust.
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Kim, MA 09/13/2009
Jennifer, I have large pores. Is there really away to minimize them. I hate them!!
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Loretta, IL 09/08/2009
Jennifer, I would like to order the Renew & Replicate but I would like to know if it is a product that is cruelty free. This is very important to me and I would like to know if all your products are not tested on animals as it keeps me from purchasing other items until I know. Nor has it been mentioned on your presentations. Please advise. Thanks
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charlotte, OH 08/29/2009
I have been using your products since day one. Started out using acne preventatives and now am using the skin firming products. Love all of them and nothing breaks out my skin. Would like a pore reducing product and a skin spot fade product. PLEASE MAKE THE INSTRUCTIONS EASIER TO READ. Even with my reading glasses I have trouble. I now use a magnifyer. My computer was down and so I missed out on the 30% off offer. Any chance I can get another chance. In any case love your products. Char
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ellen, FL 08/29/2009
jennifer this is ellen again i started to older the renol nano line but its asays its more for beginners,im 61 and people tell me i look in my late 30s or early 40s because of you .that could be a song.my skin is smooth the wrinkles have gotten very dim ecept for small line nunder my lip and the pouches on both sides im using the reverse line now a suggested but havent seen a diffence what do you you recommend?also im starting to get small uneven skin beside my ears not that noticeable what woul
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ellen, FL 08/29/2009
jennifer i love your products i have using them since you were boing trained with lisa.i went over for an interview but i want picked.i forgot my photo.i live in Tampa.i have been using your products and layering them its great.but now im 61 the products i did change to reverse lift they recommended. I love the product and been using it for 3months put have ea little pouch starting on both sides and they just wont go away do you have any sugestions?by the way a late Happy Birthday to you.
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Shahron, NY 08/22/2009
Hi Jennifer, What would you suggest for my skin? I am a 67 yr old woman with sensative, dry, wrinkly skin. Thanks,
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Pat, IL 08/15/2009
Pat,Chicago Happy Birthday Jennifer. Love your products especially the C-line. Hope you have a great year !!!!!
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Aggie, GA 08/15/2009
Happy, Happy, Happy Birthday...and may you have 100 more!!! I am new to using your products (started using in June '09) and am completely sold on your line..FANTASTIC! Looking forward to your next visit to HSN and learning more about if I am using your line properly. Again HAPPY BIRTHDAY....... Aggie in Oakwood, GA
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shernett, NY 08/14/2009
hi jennifer im having enlarge pores what should i use to reduce yhe size of them.
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Michelle, PA 08/14/2009
Jennifer, Thank you for your wonderful products. Recently I have been developing areas of melasma on my cheeks. What product(s) do you recommend the most in your line to help these areras disappear and keep them away?
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Mary, IL 08/12/2009
Hi Jennifer, Thank you for all our wonderful products I hope you have the best Birthday ever. Please keep them coming. God Bless you..
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Mary, IL 08/12/2009
Hi Jennifer, Thank you for all our wonderful products. I hope you have the best Birthday ever. Please keep them coming. God Bless you..
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Dorothy, CT 08/12/2009
Happy Anniversary, Jennifer. Thanks for marvelous products. Dorothy
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Sandy, MD 08/12/2009
Happy Birthday, Jennifer.
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Jean, NY 08/12/2009
Jennifer, I am having a problem reading the directions on the c-clean bottle. The size of print and the colors are not reader friendly for the older eyes that us older ladies have to go along with older skin. lol love the products though...
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Debbie, PA 07/20/2009
Jennifer, Can you please recommend the appropriate skin care regimen. I am 45-years old with oily skin,in need of sun damage repair in addition to having very difficult blackheads to remove from my chin area (and occasional acne outbreaks). I know this is a lot but I do not know where to begin. The sun damage and blackheads are my main concern at this time in time. Any recommendation would be greatly appreciated. Thanks so much - Debbie in Pennsylvania!
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gina, AZ 07/19/2009
Hi jennifer ,my name is gina ,i would like too know what serious skin i should use on my face. I am 36 years old. my face is oily and i have a lot of redness too my chin and getting age spots , i have cloged pores. help. from gina
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Rheta, PA 07/19/2009
Hi Jennifer - I am in my 50's and was hoping that you could suggest a skin care line for me to use. I previously used your C line (don't know why I stopped). My skin is in good shape but I have visible lines under my eyes and around my mouth. Thank you so much and I look forward to your response. Keep up the good work and the excellent products.
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Mischelle, KY 07/17/2009
Hi Jennifer. I know you are very busy but I wanted to see if you could lead me in the right direction for skin care. I am 37 and have used many of your other products but I wanted to try the skin care line. Can you help me choosing which one is best for me? I'm oily in the t-zone. Thank you so much.
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Judy, MN 07/15/2009
Hi: I am 54 post menopasal and have very oily skin with whiteheads, blackheads and enlarged pores. Due to age I also have lines and wrinkles. What products do you suggest I use. I have tried several cleansers but I need more than that for the oil and clogged pores. Thank you Judy
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Dawn, OH 07/09/2009
Hi Jennifer.. If you do make the HydraPixel with SPF like others have asked for, PLEASE still offer it WITHOUT SPF.. I really like it as is and would NOT buy if it was changed to include SPF. Thank you... ;o)
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CC, FL 07/07/2009
Have you considered launching nn eyelash conditioner which promotes longer thicker lashes?
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Jeri, WA 06/21/2009
Hi Jennifer, When are you going to bring back the B Bronze???? Please Please I really do miss this product. Keep up the good work Jennifer... Jeri in Washington State
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Tita, CA 06/09/2009
Dear Jennifer, I love all your stuff and you too, I'm just wondering if you can put more natural ingredients in your products, I'm going to try not putting so many chemicals on my face any more and less harmful ingredients would probalbly go big, or maybe just a line of pure ingredients, Just a thought . Ilove you all keep up the good work.
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Sharon, MA 06/04/2009
Jennifer: I desparately need a neck cream and or serum. I am 47 and over the last 6 months I am seeing crepiness. What do you recommend specifically for the neck. Help!!! Thank you.-Sharon.
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LEIANNE, NY 06/03/2009
JENNIFER, I AM 43 & HAVE ROSCEA AND MILD ACNI.I BOUGHT FOR THE 1ST TIME THE SSC CONTINUOUSLY CLEAR. AND I HAS WORKS WELL CLEARING UP THE BLEMISHES. I USE THE DAILY CLEASNER 2X A DAY & THE CLEARZ IT WITH REPLENISHING CREAM AT NITE ONLY. MY PROBLEM IS THAT IT IS STILL LEAVING DRY SPOTS AFTER 6 WEEKS. IM WONDERING IF MAYBE I NOT NEED THE ACNE TREATMENT AND SHOULD JUST USE THE GLYCOLIC SYSTEM INSTEAD. IS THERE A EASY WAY TO DETERMINE WHICH LINE I SHOULD USE?
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Pat, NC 05/30/2009
Jennifer - when are you going to offer an eye cream in the Replicate & Renew line?! We are waiting! All the best
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CA 05/30/2009
The c serums now are a bright orange color, before they were light yellow, is something wrong with it if the color has changed? can you please bring back the other a lines previous to this one? it is to drying for my skin and need the a. Also please dont take away the A coverage it is the best! and please put more masks and peels in the kits the products just dont give you the best results without them,The consistency of the products is always different i wish you would fix that.
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Michelle, CA 05/29/2009
Jennifer, I LOVE the Hydrapixel Micro Hydrating Pixelated Skin Match- however, PLEASE make it with a SPF!! I need to wear a SPF everyday!! That way I can use it alone ;)
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Ruthann, IN 05/23/2009
Would it be possible to put an SPF of 30 in the HydraPixel Micro Hydrating Pixelated Skin Match? Thanks! Ruthann
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Dalia, CA 05/22/2009
Jennifer, Please offer the olive oil body replenishing oil as a buy one get one free, I love the stuff. Plus your omega 3 oil is great for my face and add tje c scrub too ( the one that foams up after using the scrub and then the activator. That is great too.! Please try offering a kit next time using these products. Thanks so much
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paula, NV 05/20/2009
i haven't been able to buy or find the skin lighting cream i used forever. will you be bringing it back? i hope so. thanks and take care.
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Mkichele, IN 05/14/2009
Jennifer, Will you ever bring back the Pikake Lei fragrance kits? I loved the light flowery fragrance. My daughter is going to Maui on her honeymoon in October and I would love to give the Pikake Lei fragrance to her as a bridal shower gift.
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Patti, FL 05/13/2009
What is the consistency of the C moisture cushion supposed to be? Should it be a cream or a liquid? I just started using the C line and really like it. My skin is very sun damaged with dark patches on my forehead and cheeks. I would like to know how to incorporate the C serums/products into my existing routine. I have been using the glycolic skin renewal gel, the retinol kit, and the Skincandescence. What would you recommend for skin like mine? How should I use the products? Thanks.
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Susan, IL 05/12/2009
Hi...I am about to turn 50, however, I still have an oily t-zone during the summer months especially. During the winter my skin is dryer. I am unsure which product line to use. Could you help me? Thank you...
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Ellya Brill, NY 05/12/2009
Dear Jenn, I am 49 years old Asian woman. I have been using youre make up line since more than a year ago, and happy with the result. My question is I am now using Cindy Crawford Meaningful Beauty face skin care regiment and it seems working fine on my face; so can I change the regiment to your Serious Skin care product? Will it have a side effect had I changed it?
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Mary, TN 05/12/2009
I am confused about which products I should use. There are so many it's hard to know which is better for someone that has very dry skin everywhere except my face. Looking for something for arms and legs. Also not sure which I should use on my face. I am 60 years old and have very few wrinkles but lots and lots of oil on my face.
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Kathy, NY 05/10/2009
Did you discontinue the Vitamin C Night Cream? That was my favorite. and I can't find it anywhere!
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brenda, OH 05/07/2009
hi jenn: ive been watching you for a long time before i ordered your stuff. ive been using the plant cell cream and and concentrate and my left eye is swelling and infected. It is swelling down my cheek. I am worried and have to go to a dermatologist, do u think this problem will heal up since im stopping use? or will it stay like this?it is getting worse, and the thing is, your stuff is the only thing ive tried i thought would work. thanks brenda
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Sandra, VA 05/05/2009
Hi Jennifer, I have been using the Replicate & Renew Serum & cream for about a week & I can see adifference in my skin, it is much softer. I wish you could find a different way to package the cream (jar is just to bulky). Thanks
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Mona, KS 05/04/2009
Hi. I just got the today's special super double kit. i was wondering when i use what. the user guide was a little vague. i really want to get it right. some day and night and others maybe just once a day. then there is the c-extreme that i use a couple times a week. can i keep using the moisturizer i currently have and just add it to this program? If so, when do i apply it?
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carol, WA 05/02/2009
LOVE everything but I really would love to see a neck product that REALLY works in the Rulenia FX line I also have an issue with the facial firming pads they seem to be dry even though I keep them tightly closed. Do you have a product that I could add to the jar to get back the moisture in them. MISS the newsletter have been with you from the beginning.....keep up the good work .....miss Lisa too
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Carla, NC 04/30/2009
I just received the TSV Super Double kit and I was wondering if the Creamerum can be used as a daily moisturizer or will I need to use a moisturizer in addition to using the Creamerum. Also can the Creamerum and the R/R be used together, if so which one goes on first? Thank you,
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SODIE, IL 04/30/2009
HI I JUST RECIEVED A-NANO KIT CNW KIT REPLICATE & RENEW CREAM &SERUM & CREAMERUM FACE & EYE ANY SPECIAL WAY I SHOULD THESE ? IM 46 & HAVE GREAT SKIN & WANT TO KEEP IT THAT WAY, THATS WHY I BOUGHT ALL YOUR BEST STUFF. I WANT TO USE THESE TO GET THE BEST RESULTS. THANK YOU!
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Laquitta, GA 04/27/2009
Hi I was watching one day and you said give me 14 days for better skin and I did mainly because I needed something for day and night that I could aford and I got it on auto ship which meant that I can afford it always. Money is a problem so I spend mine very wise. I love my day and night kit. I have two questions. 1st is that I'm over 50 and I daon't have wrinkles but I do have dark circles I'm not sure its the gel first and then the blue cream (night routine) I'm glade that I took your advice.
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Lisa, OH 04/26/2009
Jennifer, I have an instAtox question, I know that you say to use this on CLEAN DRY skin, but do I put my serums and creams on first then use the instAtox and then amkeup. Please help me because I really love the product and I want use it the correct way
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Happy, TX 04/26/2009
Please keep up with the awesome research and continually updating your products with the newest and best ingredients. Thanks Jennifer
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Jane, TX 04/26/2009
Will you be bringing back the Emu & Aloe??? PLEASE bring back the Emu & Aloe...PRETTY PLEASE???
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Faith, MI 04/26/2009
Hi Jennifer, I've been using an old standby favorite, the Instatox which is fantastic! I remember watching you the very first time on HSN when SSC launched. I love various products, but can't many because of fragrance and they irritate my skin. I'm wondering if you could go fragrance free as we don't really need our face to smell, and it irritates many women, just a thought!? Congrats on 14 years!:)
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04/26/2009
MY FAVORITE PRODUCT IS #8. AFTER I WASH MY FACE I PUT #8 ON AND MY SKIN GOES AHHH!!!!!!!THANK YOU. AND WHEN I PUT THE SKIN CELL PRODUCT ON MY FACE GOES WELL WORDS CAN'T EXPLAIN THE FEELING I GET AND HOW SMOOTH MY FACE FEELS.
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Debbie, OH 04/26/2009
I rec'd the Vitamin C products as a gift last year, and they ROCK!
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Amy, KS 04/25/2009
Hi Jennifer, I just love the A Force and the C line of your products. I travel for business and would like to see travel sizes available as well as maybe replacing the glass with plastic to make them weigh less. I'll keep using even if you don't change so keep looking for more leading edge products to keep us from showing any aging. I'm just waiting to see what the special of the day is as I think I'll probably have to order it too.
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04/25/2009
congratulations my best memory was when my 32 year old daughter was watching cc demonstrate the continuously clear product. I had bought her a kit which she did not use properly, and she said she finally got it. We got another kit and her face looks better. Thanks so much.
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Sonja, NC 04/25/2009
Hi Jennifer, I love your products and have been using them since 2003. I get compliments on my skin all the time. I love the A-line, C-line, SuperMel and Instatox, etc. I'm in my thirties and people think I'm much younger. Happy 14th Anniversary! Keep bringing us great products!
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Marietta, NY 04/25/2009
Happy 14th Anniversary! I've been using the reverse lift eye cream for six months now and absolutely love it. My skin drinks it in resulting in younger lookng 55 year old eyes. I've also been using the Replicate and Renew cream which is divine leaving my good skin even smoother and practically wrinkle -free.
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Ellen, VA 04/24/2009
Hi Jennifer, I have been using Serious Skin almost 14 years and I love it!!! I would like know if you are planning any hand creams - maybe one that compliments the Replcate and Renew products or something to go with the C line? Also because I rotate products, I have often wondered about an expiration date. Is there a time frame in which the products are most effective? Thanks so much for such great products!!!
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Sharon, MA 04/24/2009
Hi Jen. Congratulations on 14 years of sucess. I just love you and your products. I first used your c kits and they are wonderful. (I'm 47). Then I tried your retinol line. This has changed my over all appearance of my skin. I am totally amazed at what it did for me. In just two months it made me look at least five years younger. I have brown blotches on each side of my face. They are going away. I purchased the kit again with replicated and renew products. Is there something else I should add?
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Gloria, AZ 04/23/2009
I live in AZ and the weather here really dries out my skin. I have been using the day/night regimen since January and absolutely love it. My skin feels moist, make up applies so much nicer and lasts all day long. I just ordered both the Rep and Renew concentrate and cream. My question to you is how do you suggest I use these products together to get the best results. I'm so excited to receive my Rep and Renew products! Thank you.
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Kylen, CT 04/23/2009
I just 4/23/09 8pm airing of the Rep and Renew Concentrate for $36.50. Jen and Shannon said that we could use the $7 coupon from the November 08 Beauty Book. I attempted to order online,entered my code # for Apr 1 -Jun30,09 & it said it was invalid. I called CS &was told that it would not work on sale items. I did not purchase. I LOVE SSC but did not feel that this was fair. Coupon said it was good for $7 off $30 or more. What gives? Please don't say to use coupons that don't work.
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Sandra, CA 04/23/2009
Happy Anniversary. Loved your products for years and you have kept your promises with those of us who have been loyal to your brand. Instead of opting for small amounts and really snooty prices and declarations, you stay down to earth and connect in a very real way. Your beautiful girls are a pleasure to see and I wish you health and all the best. Some people need to spend a lot to think they are getting a great product - thanks again for staying true.
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Gayland, MA 04/23/2009
Happy 14th Anniversary Jennifer! Love the product line, have used since beginning. My favorite all time product is the A-Force serum, among many other. I am going to be 50 this August and people think that I am in my 30's! I haven't tried the new plant and replicate cream or serum yet,are you ever going to send samples again? I loved trying new products that way and have not received any mailings in quite a long time. Thank You for my YOUTH!
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sue, PA 04/22/2009
THANK YOU for bringing back the emu and aloe cream!!!!! ....my husband especially likes to use it after he shaves..it's the only thing that helps his razor burn. thanks for all the great products!
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04/21/2009
Can't wait for your up-coming visit! Ya'll keep up the GREAT work!!!
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Jan, KS 04/21/2009
Happy Happy 14th A. !! I simply LOVE,LOVE the Olive Oil line; I recently turned the BIG 70,!! Every one ask's WHAT DO YOU use on your face; I tell them !! Oh; ther is so much difference since using the O-O line !! Men also notice; strangers smile; & complement me all the time, I kid u not. So, keep up the great work that you do !!Could you please bring back the medium O-O makeup? Pretty Please !! Can't find it on -line. From the bottom of my heart I THANK YOU !! With LOVE ,Jan
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09/12/2008
Awesome.
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12/05/2007
awesome
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12/05/2007
great
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s, FL 08/30/2007
neat
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