Received my bike today and put it together this morning, taking 30 minutes. Directions were quite simple. Only problem is one of the screws won't tighten at the inside of the main front part of the bike as it is stripped. This does not prevent the bike from operating in any way. Overall It's a nice bike with nice features. I will contact the customer service regarding this problem. but in no way is it even necessary to return it. I give it 5*s.

Pkg had been previously opened, part of exercise bike was cracked, price is high compared to local price on this item also Returned due to damage upon arrival, pkg not in good shape.

So.. after much frustration, I finally got the dang thing together. Talk about made in China piece of...! I couldn't get 1 of the 4 screws in on the bottom of the bike. -2 stars for that. I think this is the first time I've been disappointed with any HSN purchase. I did contemplate returning the machine, but given that i'm rarely home during ups business hours, I decided to save myself the hassle. I did try the machine out for a couple minutes and it definitely does what it's supposed to.

I received this bike not too long ago. It only took about 30 minutes to put together. I love it! Compact enough for my bedroom, and high quality for the price! So glad I purchased this!