well i got the item put the disk in and like magic i was in the twilight zone it did not work enter the two codes it did not work then i called hsn told them of the issue they gave me a new number to call you get a recording telling you how to log on though the net and they will call you back well the never call but after 3 hour like magic BOOM i had help though the internet the did a lot of work ALL IN ALL THE DO IT FOR EXTREMELY LOWER PRICE SOOOO HAPPY

When I rec'd the cd, I immediately loaded it into my PC and walked thru the instructions. But to my dismay, the Lic # would not be accepted. I then tried to call the tel. no. provided and the message was " This is no longer a working number" So I called HSN and the customer rep attempted to call also but had to success. Bad product........

I PURCHASED THIS PRODUCT FOR MY DAUGHTERS COMPUTER TWO YEARS AGO,AND WAS VERY HAPPY.I STARTED TO HAVE PROBLEMS WITH MY COMPUTER AND WAS GLAD IT WAS AVAILABLE .WHEN I RECEIVED & TRIED TO LOAD THE MAGIC JACK I GOT A MESSAGE PLEASE ENTER A VALID LICENSE ID OR PASSWORD ALSO COULD NOT COMMUNICATE WITH THE SERVER .I CALLED THE 800 # LEFT A MESSAGE NO ONE CALLED BACK. THEN I CALLED HSN CUSTOMER SERVICE AND WAS SENT A REPLACEMENT ,STILL THE SAME PROBLEM .

Magic Flash Computer Clean up Sirvice. I have used it the other Day & the sirvice was grate. The two Gentlemen that handled the problem were exceptional and patient and complete. Aaron P.S.I am not much at this. But thats the way I felt after the sirvice.

My computer is like new! Great product, that's easy to use.