italian bath & body interactive
Video beauty banter with Skip & Amanda
italian bath and body beauty blog

Answering Your Questions

Skip and Amanda discuss your suggestions for fresh takes on favorite flavors and thoughts for entirely new products. Check out ideas for adding SPF protection, upcoming new AutoShip items with free shipping, and the return of Kiwi (with a twist!).

     ADD YOUR COMMENTS

(192 comments for Answers in Person)

Catherine, AZ 04/22/2009
Amanda, I am 61 years old and have very sensitive skin. I was afraid to change my beauty regime. When you were on air last time, you were so adamant about the results from using Risarium that I had to give it a try. You were soooo right about the products! The very next morning I noticed that my skin felt like velvet. My skin felt firmer and looked glowing. I immediately ordered a larger tube of eye cream and the double night cream. I am so happy you came up with this line of beauty product
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Francine, OR 03/28/2009
Good Evening Skip & Amanda , Your products are so wonderful, I have started my daughter on them & she in awe. You do not put any petrolum in any of your products do you? I was amazed to learn that other companys do. I can not use any thing with that in it. I hope you can let me know, Thank you
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Fran, NY 03/18/2009
Hi Amanda & Skip I have watched you for years on television and after taking a few trips to Italy, I was wondering if it were possible to visit your gardens. I love your products and have been using them for many years. Are there tours available there? Please any info would be greatly appreciated as we are coming back to wonderful Italy in July of this year. Fran
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Annette, CA 03/17/2009
I live in San Francisco and have been buying the Perlier Honey starting at Saks, then Bloomingdales and finally here. Why do you continue to display the super large bottles on the air and when I try to order them they are not available. I see another customer states the same thing. And I also can tell a difference in the fragrance between the original Honey and the new organic Honey. I prefer the scent of the original and the scent stays longer. Please bring back the original Honey!
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Corrie(again), MT 12/11/2008
Hi Amanda & Skip! Am ordering your P.Honey after bath spray,& Silk Oil (for my personal know- ledge of honeys healing qualities- the longer it's on skin the better!). I'd love to see both w/ lavender & chamomile, & your specialties of course, for bedtime/stresstime! Also a linen spray with same calming fragrences...zzzz! WE are a very stressed-out nation, unlike your beautiful romantic country, so can use all the help we can get! You are helping though! Felis Navidad!... is that Italian?
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Corrie, MT 12/05/2008
Hi! Check my history out,I'm a nurse & looong time follower!A while back I ordered a Honey Miel duo autoship item because the flavor(s) I preferred were gone and it was my under= standing that I could change the flavor when it was available. HSN has not been able to do this for me so thought I'd go to thee source of all knowledge & capabilities! I really wanted the Honey Chamomile as my top choice! Can you help me out here?Please?!I really don't want to cancel it. Some docs use honey on bedsores
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11/26/2008
cOULD YOU PLEASE TELL ME WHEN YOU WILLBE BACK ON THE AIR? Thank You
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Beth, FL 11/03/2008
What happened to Elariia Pumkin? I just bought two body creams on-line elswhere. All I could find and the last they had. Loved it as it was the best Pumkin in all B & B lines. I have tried them all. Would be a fantastic scent for Nov and Thanksging.
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Bonnie, MI 06/29/2008
Are all of your products sealed with clear plastic, even if not sold on HSN? Thank you
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Barbara, AL 06/23/2008
How long is too long to keep un-opened products?
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Cathy, NJ 05/28/2008
Do you have Gluten Free Products and or can you develop one for us Celiacs. Thank you it would be a wonderful and great help not to worry, Cathy
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05/28/2008
i am overwhelmingly frustrated every time skip and amanda are on and on the set in the studio, on a shelf in full view, are FOUR. of the 3 liter honey bath, leading the customer to believe that there are four flavors available, but not since january has the just plain honey flavor been available......i don't want the honey vanilla, or the honey lemon....i want just plain honey. thank you for any help you may give. i even have gone to the perlier website, seperate from hsn.
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MI 05/26/2008
Yes, I 2nd the Neutraline set request. Please also include a talc, hand lotion in a tube, body cream in a jar and a set of bar soaps. Also please make/sell Neutraline bar soap as a separate item. Thanks.
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Donna, FL 05/24/2008
Hi! It's about Neutralene, your unscented bath products. I used them a while ago, and they were great. Only problem, they didn't come as a set. Do you think this will happen in the future? I'm allergic to certain flavors, except for the unscented, olive oil and the original scent of shea butter (I especially love the body butter.) Thanks and please see what you can do about the Neutralene.
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Alia 05/24/2008
Where can I get your Perlier Risarium Hydrating Facial Serum? I love it, but don't see it on line. Thanks so much!
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Dee 05/19/2008
When will the Amber & Myrrh Diffusers be available again? I received this for a gift over the holidays. I love it. My husband even thinks it's great which means it's a real winner. I would have the Amber & Myrrh in every room of my house if they were available to order. 'Hope to hear it's coming back soon!
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05/14/2008
When are you going to have the Vanilla Carribean Cafe Bath products again?
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Lynette, NJ 05/14/2008
I love your Ylang Ylang bath products; when will you bring them to HSN? I would especially like to see a TSV!!!
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MARGARET, MA 05/14/2008
Thanks for the info SANDY,IL--looking forward to receiving my magazine subscription.
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Anat, NY 05/13/2008
I fell in love with ginger mandarin. I love the fragrance of it especially. it is so original and pleasing. Please, please, bring it back, including a large size perfume. It is exquisite! When will it be back in a nice affordable kit? Thank you for your lovely products. Some are true keepers. I love the orchid, vanilla, wisteria, and lavender. I keep your hand and body soaps (lotion) and hand creams in my patients' bathroom. They love it! recommended for TLC in every doctor's office.
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MGCT, MN 05/13/2008
I like the 3 piece kits. They're nice to get and excellent to give as gifts!
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05/13/2008
I second the free shipping day for IBB. Or do like SSC did on their last visit, have MANY items that are free shipping.
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cam, PA 05/13/2008
i agree with the others regarding the shipping and handling fees. we missed out on the days of free shipping for this last show. if you order more than one item in the same day, they ship it all in the same box anyway and still charge you more for shipping than it actually cost to mail it. there is no need to charge that much to ship one box. how about giving us a day of free shipping on all ibb this visit.
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NoNickname, FL 05/13/2008
Regarding shipping--actually packaging: Why can't HSN use the immediately biodegrading peanuts (made of corn byproducts, I think)? Those styrofoam ones will still be in the landfills, etc., way on down the road when the sun turns into a black hole. (Not everyone recycles these things, you know). Think about doing this, please.
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Sandi, IL 05/13/2008
Margaret, I think I recall Skip saying it would be 6 weeks or so before we would get our Glamour magazines after we received our orders. I haven't received mine, either.
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05/13/2008
Pink Grapefuruit! Maybe I can get through summer now! Where is the black rice with spf? Gotta have that..thanks!
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margaret, MA 05/13/2008
skip, i was wondering what to do about the subscription to glamour magazine that came with the todays special because i have not received mine yet..and has any-one else who is reading this received theres yet...
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PEGGIE, MA 05/13/2008
Skip& Amanda, I have written numerous blogs about the 100% organic honey after bath body water it came in the 8.4oz metal can, last year i purchased it in a big honey kit and have not seen it back yet,is it ever coming back I have asked several times and have gotten no response....PLEASE,PLEASE,answer my request..ps,I do also agree with the high shipping charges maybe something can be done about this.
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Sadie 05/12/2008
Skip and Amanda: PLEASE PLEASE bring back the Frangipani body spray. I would buy 10 gallons of it if it was available!
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05/12/2008
Beverly, Lavender was on auto-ship with the Hand Cream but has sold out. Possibly it will return this summer, or you can find it at Perlier with free shipping and BOGO.
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Victoria 05/12/2008
More EDTs would be wonderful! YES! Well there are some beautiful looking new floral sprays. I know I can't wear most florals yet I still want to order! So hard resisting new Perlier products!! HELP!! White Tea, Iles Fruits, Lime, Grapefruit - yes, yes, yes, yes!!!
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JC 05/12/2008
I also need more EDTS. Some White Teas would be really great! Les Iles would be great too. What I am really hoping for is that GRAPEFRUIT line to match Grapefruit Foam Bath and also the pure LIME line Skip mentioned last year. EDTs to match these would be the best!!!
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05/12/2008
Skip & Amanda, I believe you mentioned early this year that Oatmeal with Coriander and Honey would not be back for several years, so I bought several kits. This is a shame because everyone loves it so much.
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JoAnn, LA 05/12/2008
Hi Skip and Amanda, please tell me how I can purchase Elariia Amber & Myrrh diffuser from your Home Collection. I love it !! and don't want to be without it. Do I have to wait for the holiday shows? Thanks, Joann
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05/12/2008
Lori, the Rose spray is available now on HSN.
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Lori 05/12/2008
Hi Skip and Amanda! Just a quick question, my MOM absolutely loves your Rosa di Maggio spray and Body cream-got it for her a while back and yesterday(Mother's Day)she informed me she NEEDS MORE (yikes I usually have backups of all your products, but as luck would have it not this :(. Could you give me an idea of the next time this will become available. I know this comes from the unique fragrant rose that grows in May, I guess she will have to settle for something in my inventory for now :)!!!
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Beverly, CA 05/12/2008
Dear Amanda & Skip: I purchased a tube of Lavender Hand Cream from a discount store, Tuesday Morning, several months ago. I am not out of it as I absolutely love it. However, when I checked HSN's website, it is not listed. I did find Lavender/Honey and have ordered it but it has not yet been received. My question is has the pure Lavender been discontinued altogether? It is absolutely delicious!!!
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Sandy, FL 05/11/2008
Skip and Amanda, I missed out on the Snowdrop autoship a few months ago. I hope it will be offered again in July when you said that there will be lots of autoships to choose from...
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Bonnie, CA 05/11/2008
My first purchase from IBB was the Oatmeal, Honey and Coriander-hand cream, shower gel and hydrating body cream. Just wanted to let you know, I can't live without it! I also purchased the Neutraline at the same time, just using the hydrating body cream on elbows, feet, etc. When the Neutraline ran out because I got it for my hubby too, the hydrating body cream became essential to my dry skin. Please, more of that hydrating cream and hand lotion. Thanks for giving me a cream I LOVE, LOVE.
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05/11/2008
Catherine in NJ is a true fan, and it must be frustrating now since you have to buy the product to actually review it with five stars before it is sent out. The mark of a true IBB fan.
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Sandi, IL 05/10/2008
I would also like to see more EDT's. I prefer florals, my favorite being Blue Iris, which I have not been able to get for a very long time. When we have the gels, creams and talcs it would be so nice to finish up with a matching EDT. Thanks for all of your beautiful products.
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EDTs PLEASE 05/10/2008
Nice seeing these fruit sprays again - could you bring even MORE flavors? Seems as time goes by we don't see as many EDTs and other sprays. Could you also bring the assorted ILES fruit flavors - Strawberry, Apricot, Apple, Orange? And most important the other WHITE TEAs - Bergamot and Italian Lemon? PLEASE?! Thank you for considering bringing these to us.
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05/10/2008
Catherine in NJ, your daily posts on the loveliness of IBB are bordering on stalkerism. HSN please consider limiting posts by individuals to 1 or 2 a month. We want to hear suggestions, not just hero worship on these blogs. It was great to see the classic products featured; unfortunately it seems no one is ready to pay unreasonably shipping costs for them. It was a nice try. PLEASE CHANGE THE BODY CREAMS TO THE MOUSSE formula, but leave the treatment and soft butters as is.
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Catherine, NJ 05/10/2008
Hello Skip and Amanda. Can't wait for the new Kiwi and Lime. Looking forward to seeing you the end of May.
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Martha, CA 05/09/2008
I just LOVE, LOVE, LOVE, the Lily of the Valley scent. PLEASE bring it back, specially in the bubble bath. I would love to see a full line in Lily of the Valley.
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Janet, OH 05/09/2008
I would like to know when ylang ylang is coming back.
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Gloria, PA 05/09/2008
Thanks for the body cream under $10.00 pricing! And with normal shipping. I got to try the Mimosa. Loved it on the scratch and sniff!
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linda, OH 05/08/2008
What ever happened to the fragrance that smelled like the honey products? I have been out for 2 years.I think one word of the spray fragrance name was soeil.
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05/08/2008
The big banana kit is too expensive at $50. I want it, but can't afford that much. It used to be $39.
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05/08/2008
I see the Lemon Vanilla Scented Body Spray is now suddenly available. For those of us who tried to order it online and on sale or by phone when it was available briefly, this was a big disappointment but I find I don't really want it now after all.
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GAYLE, KY 05/08/2008
HI SKIP AND AMANDA, JUST WANTED TO LET YOU KNOW I HAVE ENJOUED THE PRODUCTS THAT I HAVE TUSED AND THAT I LOVE WATCHING YOU ON HSN EVEN IF I DON'T BUY ANYTHING BECAUSE TO SEE A MOTHER AND SON WORK TOGETHER TO HELP OTHER PEOPLE IS GREAT AND TO SEE HOW SKIP LOOKS AT HIS MOTHER WITH LOVE IN HIS EYES AND THE SMILE ON HIS FACE EVEN WHEN SHE'S NOT LOOKING IS A GENUINE LOVE OF A SON. SO, EVEN THOUGHT I CAN'T BUY EVERYTHING I LOVE WATCHING JUSE FOR THE LOVE AND ENTERTAINMENT YOU PRESENT WHEN YOU'RE HERE
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Lori, AZ 05/08/2008
Are you going to continue to make the Elariia wild Orchid body creme again I have used that for a long time and have not been able to purchase it for sometime now. I have the powder and cologne and am in desperate need of the body creme.
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GHS, FL 05/08/2008
In November or December, how about a TS with various scents of the La Voglia Matta fruit items along with another magazine offer?
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GHS, FL 05/08/2008
I would love to see the Acacia Shea Butter in larger containers on Auto Delivery. Thanks for considering it!
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05/08/2008
Please make a rich body cream to go with the Yellow grapefruit cream bath. Thanks.
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05/08/2008
We should be able to sign up for sales alerts for our favorite products on HSN. Just like we sign up to alert us to watch a show. Then we would be notified when a product we picked went on sale.
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Leslie, OR 05/07/2008
Skip/Amanda, I just purchased the Sandalwood Moisturing Cream, and it seems like it is thinner and has less richness (oils) than any other that I have bought. Halfway through the day I have to reapply some oil to my legs because they start to feel dry. ??? Why? I have been a customer since the late 70s and will continue to buy your wonderful products. Thanks!
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Linda, OH 05/07/2008
Hello Skip & Amanda. I would really love to see the return of the Amber & Myrrhe bath gel & body moisturizing cream. I also love the White Almond talc body powder & purfume. Please spotlight these on your next special. Thank you.
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Tenaya, CA 05/07/2008
Skip and Amanda -- you mentioned that you would bring back the Carnation fragrance in October 2007. I have not seen it or heard anything more about it. Could you please let us know what is going on with this fragrance? I was looking forward to trying it as it's hard to find a good Carnation fragrance, let alone any Carnation fragrance. Thank you.
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Marilyn, CA 05/07/2008
I must agree on the S&H charges. I get very excited about a new product or reordering my favorites, but this increase has to go. How about you order 1 item and then pay NOTHING for the rest of your order on that particular day. It is just a thought, but I too am on a fixed income and that really hurts the pocketbook. I agree with the one blogger who said that to return an item is much cheaper via the PO. $6.95 charged for returning an item - and only $4.95 to send it originally.
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Cheryl, GA 05/06/2008
Please bring back the Wild Orchid/Tahitian Gardenia difusser fragrance. Of all the ones I have tried this is the one that smells the bests and difusses my entire house. It lasted for about 3 months. Had I known it would not be back I would have ordered a truck load. PLEASE BRING IT BACK AND ON AUTO DELIVERY. Many Thanks.
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Victoria 05/06/2008
HSN's new s&h rates aside I'm so happy to see that delicious LIME lotion again. Still hoping for a full line with body cream in exactly that scent! Also thrilled to see White Tea Bergamot items back in stock. Please also bring White Tea Italian Lemon EDT and other items? Thank you for listening to the many fans of the special though scarce WHITE TEAs.
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VIRGINIA, AZ 05/06/2008
THANK YOU SOOOOOOOO MUCH FOR THE ORIGIONAL JASMINE DUOS.DONT MEAN TO BE GREEDY, BUT ANYTING ELSE YOU WOULD LIKE TO BRING BACK IN JASMINE WOULD BE MUCH APPRECIATED. THANK YOU AGAIN.
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PATRICIA, NJ 05/06/2008
DEAR SKIP & AMANDA - MY HUSBAND AND I LOVE YOUR PRODUCTS. MY HUSBANDS USES OLIVARIUM OLIVE OIL BATH CREAM AND BODY CREAM WHICH I PURCHASE IN THE STARTER KITS. HE USES THE BATH CREAM UP BEFORE THE BODY CREAM THEREFORE WE ARE ACCUMULATING JARS OF BODY CREAM AND ARE OUT OF THE BATH CREAM. THIS SEEMS TO BE THE ONLY FRAGRANCE THAT IS NOT AVAILABLE IN A DOUBLE PACK OF BATH CREAM ALONE. MY HUSBAND LOVES THE OLIVE OIL FRAGRANCE ONLY . CAN YOU MAKE THE OLIVE OIL AVAILABLE IN A DOUBLE PACK . THANK YOU
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Sabine, GA 05/06/2008
Hi Skip and Amanda, could you make a lip gloss or lip treatment with an SPF 30, please?
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Gail, FL 05/06/2008
I was excited to see the new products and was ready to get some until I saw the shipping and handling prices. I thought it must be a mistake, but no!! I guess I won't be getting them after all!
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Sheryl, CA 05/06/2008
Pls come out w/a spf 30 lotion. My firefighter husband would never use any lotion on his dry skin. After yrs of telling him IBB would not leave him greasy, he's hooked! But they need SPF at the firehouse. They are in the sun a lot & a couple have gotten skin cancer. Please help!
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Nancy, MA 05/05/2008
Could you please bring back Oatmeal, at least a couple times a year? Maybe you could add a honey and oatmeal to your honey line? Thank you.
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05/05/2008
What I want to know, Is the shipping increase coming from IBB or HSN? Or a mutual agreement?
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Fran, TN 05/05/2008
I want to add my concern for the approx 40% increase in S&H on the new items! For a $5.50 bar of soap, a charge of $6.95 to ship it! No way! I have enjoyed your products immensely but with not be ordering at the new S&H charges! Please, I'm on a fixed income!
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05/05/2008
Paula, you will find the Strawberry mousse has a different texture than Milk & Fruit Apricot because there are different ingredients. Changing to mousse would ruin Avocado and Lemongrass. Those of us who love the nuances of different body creams would be devastated if our favorites became body mousse.
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paula, WA 05/04/2008
i disagree with the latest postings. i love the new body cream mousse (so far i have only tried the apricot as i am trying to conserve and not open the stawberry yet). if anyone doesn't want their apricot i will gladly take it. would love to see more of this scent. i wish i would have ordered many many more. skip i vote to change to this new formula. would love to see the avacado & lemongrass in this formula. great job!!!!!!!! please keep more of this coming..
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Disappointed i, NY 05/04/2008
How can you charge $6.95 to ship $9.00 and $10.00 items? I guess no purchases for me this time.
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05/04/2008
I agree with SKG in FL that the mousse leaves a weird coated feeling on your skin. Like a very thin COATING, doesn't become part of your skin. Lays on top. It's weird. Not sure if I like it or not.
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Prettysoon, FL 05/04/2008
Buying just one of your Perlier 100% Italian Organic Honey Soap Bars would cost me a whopping $13.20 which includes the shipping and the tax. That makes me a very UNhappy IBB Addict.
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SKG, FL 05/04/2008
As a family, we don't like the new mousse formula of body cream. It doesn't sink in well enough and after it dries it leaves a weird coated feeling. Please DON'T change all your formulas over to the mousse stuff. We think it would be a huge mistake. The Mango and Apricot sets are on their way back to HSN right now.
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05/04/2008
Thanks for listening and lowering the S&H charges on the May blitz products by $1. This is still not much of an incentive to buy old products. I hope these huge rate increases are not planned for new IBB products for the upcoming visit. That would be a real disappointment.
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Linda, OH 05/04/2008
I loved your white musk that came in a black and silver bottle, the bath and body. Please tell me you still carry it. Linda ohio.
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MGCT, MN 05/03/2008
I was made aware the PEANUT OIL was in your Pomegrante lotion. With the rise of food allergies, and my son having life threatening peanut allergies, please find a way to label this appropriately so that it is clearly visable. People just learning about their allergies might have missed this as bath and body products are sometimes missed when reading ingredient lists. Thank you.
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OR 05/03/2008
I agree with the other comments regarding the high shipping costs. Will make one think before ordering. Also, would really like to see the return of the Honey Lemon to the perlier honey line. Got this a couple years ago and it is my absolute favorite. Light and fresh. Thanks in advance.
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Catherine, NJ 05/03/2008
Hello Skip and Amanda. Kiwi Lime sounds great. The La Voglia Matta Cream Bath and Shower and the body mousse is delectable. And once again that you so much for the Lilac Body Powder. Along with Snowdrop, it's another beautiful feminine fragrance. Looking forward to seeing you the end of May. Happy Mother's Day Amanda and Katie.
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Susan, MI 05/03/2008
Skip do not change a thing about the texture of your creams!!!! They are fantastic and they work. I would like to see you start a line of eye and, facial pads made from Certain Teas, and Aloe. I would find that so relaxing. They take swelling down and can be frozen. On a hot summers day there is nothing more refreshing.
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Ruth, NY 05/02/2008
The shipping rates on your new products are too high. I would have ordered some of the under $25 products featured this month but not with those rates.
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MI 05/02/2008
I loved the Mousse...at first. After about five tries and after getting over loving the texture, I felt like my skin didn't feel as nice as it did with the body cream. Not as slippery smooth. Maybe it would be different in a version without milk? Like the new Lemon mousse in the customer voice program. We shall see!
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NoNickname, FL 05/02/2008
I forgot to remind (beg) you again for more Wild Juniper!
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NoNickname, FL 05/02/2008
I must put my 2 cents worth in about the mousses. I love them, but I don't want every flavor converted. Mousses are great for summer because they are not as heavy, and I can't imagine that shea butter would even come close to being the same in a mousse version! It's perfect! Please don't do any unnecessary TWEAKING! Thanks!
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Laurie, NY 05/02/2008
Great products, thanks, the Lilac festival is in Rochester NY every year.
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Laurie, NY 05/02/2008
Great products, thanks, the Lilac festival is in Rochester NY every year.
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THANKS!!!! 05/02/2008
I have been trying not to spend any more money on IBB, and with those new shipping rates you have done me a favor! More money for gas. Thanks!
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Louise, NJ 05/02/2008
My log cabin FINALLY smells like a log cabin, LOVE Wild Pine! BIG problem, I'm almost out. When will it be back? PLEASE make refill only availibility. While your considering things...how about Double Latte as a cologne? It would be fabulous.
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Kathy, TX 05/02/2008
I love the IBB products, but now I feel like I have to choose between ordering the product or paying the S&H charges. I took one of your unopened boxes to the USPS to see what it would cost to ship back, and I was amazed at the difference in cost! Please look into your charges. You get a break on them anyway using UPS.
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05/02/2008
How predictably boring to have all Body Creams the same formulation, Mousse. While I like the mousse, it would ruin White Almond and many of the Classics. Also, we beg for Cucumber Mint and Wild Juniper and we get Blue Jasmine, disappointing to say the least. You won't win new customers or keep old ones that way.
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Dee, AL 05/02/2008
Let me add my voice to the others that are asking for production dates or use-by-dates on your products. It would really help those of us who keep a large stockto know which ones are nearing or at expiration so that we can use those before some of our other choices.
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Jan, IL 05/02/2008
What's with the high shipping charges on the singles/duos? Loyal customers should not have to pay such ridiculous shipping charges. Even with the half shipping, the cost is way too high. I'll pass on these 'great' deals!!!!
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Jane, WI 05/02/2008
Forgot to mention. I LOVE THE SCRATCH AND SNIFF CARDS! Please do more of them in the other scents. It really helps me decide what I want to order. And I don't have to return anything!
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05/02/2008
Please bring a big Cucumber Mint kit for Summer. Everyone seems to like it. Seems like it would make a great shampoo too.
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Jane, WI 05/02/2008
I was tempted. Until I saw the shipping charges!!! Paying almost as much as the item costs is unbelievable. Not happy!
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MJK begs CUCUMB, MA 05/02/2008
I join the MANY MANY requests on MANY of these blogs to please bring back your FULL Cucumber Mint line, including the Rich Body Cream, Hand Cream and Liquid Soap. These are my favorite products and line, along with the limited to summer CM duo. Also, remember, variety's the spice of life, so please keep the uniqueness of your 400 body cream formula's. Changing them over to Mousse would be a mistake as was discontinuing Cucumber Mint! Thanks for listening! MJK
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05/02/2008
We need more cucumber and mint products! There is only ONE! More please!
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05/02/2008
Old & wise saying: Don't fix what's not broken. Please keep your Original Honey line available and make your organic line AN ADDITION TO THAT. Judging from reviews of this new honey line vs original, organic receives less enthusiasm for a whole host of reasons. Just like ethanol is not everything it's cracked up to be, neither is pure organic just for the sake of being organic. The old favorite remains the cherished AND THE BEST!
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Whoa!!!!!!!!!!! 05/02/2008
I put four of the newly listed organic honey soap bars in my shopping cart, and when I got to checkout, the shipping was almost $18.00! Guess what happened to checkout? Yep, you're right, I didn't check out. The 4 soap bars were $22.00--shipping $18.00--total $40.00!!!!!!!! Outrageous!!!!!!
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05/02/2008
The Milk & Strawberry hand cream gives me a bit of that silicone glove cream feeling. Like a coating on my hands. Makes them soft, but don't know if I like that feeling.
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Mousse Review 05/02/2008
I loved the texture of the mousse, but after giving it a few tries, I still like the body cream or whipped body cream better. It just gives your skin more of that like glass glide. The mousse makes your skin soft, but makes me feel like I have a very thin coating of wax over my skin. Does anyone else feel this? Like it's sitting on top of my skin, not part of it. So please keep making body cream and don't switch everything to this mousse.
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05/02/2008
Oh dear, I see those high shipping charges are still in effect for the May blitz products. Come on, these are old products anyway. HSN shoppers are just to savvy to fall for it!
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Victoria 05/01/2008
So glad others are writing in for Grapefruit body moisturizer. Personally I'd prefer the texture of a more traditional Perlier body cream (such as Olivarium, White almond) for this particular scent but as long as it has the same exact scent as Grapefruit Foam Bath and is highly moisturizing I'll be thrilled!! For now I use Lime lotion with Grapefruit. Great scent and good combo but not nearly moisturizing enough! THANKS
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Holy Cow!!!! 05/01/2008
What is going on with the shipping rates
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MI 05/01/2008
Yes, I agree. We need Yellow Grapefruit Chantilly Mousse to go with the Grapefruit bath foam. I love it too!
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05/01/2008
What is going on with these high shipping prices. I will not be buying anything.
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Chris, CO 05/01/2008
Please bring us a grapefruit chantilly mousse. It would be great even if it was paired with the current grapefruit foam bath (which is a favorite), instead of the current banana body treatment. Love the scent of your grapefruit products.
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05/01/2008
In these bad economic times, these new high shipping prices could be just enough to make some people decide to stop buying entirely! Bad marketing decision.
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05/01/2008
Please don't make the Milk & Fruit scents stronger. I love how soft they are. I figure if you want to smell it more all day, you wear cologne or perfume on top of it. They do have a slight lingering smell, which is nice.
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05/01/2008
The new Cherry and Vanilla Bath and shower gels are $7.95 EACH to ship, but are both in the big kit, Gifts that Keep on Giving. That WHOLE kit is $11.95 to ship. You do the math and tell me how that makes sense! It doesn't make sense to charge $7.95 to ship a $9.00 Bath Gel.
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lily, FL 05/01/2008
First time trying your product. Bought the Perlier Milk & Fruit Kit- Strawberry and Elariia Gardenia flower pot set. Love the product and smell but the FRAGRANCE doesn't last no more than a few minutes. Can you make it so that the fragrance last ALL day!!! Was sooooooo disappointed when I put it on and in a few minutes you could not smell anything..the fragrance was gone. Please make the fragrance last longer.
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05/01/2008
The worst part is that these NEW products seem to be OLD products to me. I know I have seen them before in OLD kits. Like clearing out odds and ends. Then to charge MORE for shipping on top of it? Crazy!
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Ronnie, NV 05/01/2008
I won't be ordering IBB (which I LOVE) until the shipping charges get reduced. It's tough enough to buy food right now!
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HIGH SHIPPING!! 05/01/2008
It isn't possible that the cost ($7.95) to ship a small bottle of Pomegranate lotion is more than the cost ($5.95) to ship a 4 pc set including that exact bottle of lotion as 1 of 4 pieces! Hopefully HSN will catch these errors so we can enjoy shopping these items before this May Beauty Blitz ends on 5/31. In the meantime LOOK OUT fellow IBB lovers!
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MI 05/01/2008
And I thought your OLD shipping rates were too high and higher than most places. Most things are already $5 PER ITEM or more, even if they are shipped together! Most websites offer FREE shipping for a total purchase of $40 or $50.
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05/01/2008
Hey, you said a lot of items are going on Auto Ship with free shipping in July. Please put the new Milk & Fruit sets on Auto Ship so we never run out! Thanks.
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05/01/2008
Please get some more Milk & Fruit in Vanilla and Mango back in. And offer them at the $26.50 price. A lot of people did not get the chance to buy them because they sold out so fast. Don't make us wait until Fall for more. Also, some people tried them, and now already wished they bought more! Better yet offer all flavors in the 4 piece kits like the Strawberry one!!!
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FREE SHIPPING 05/01/2008
Also in was unfair that the last month's buy one get the rest of your beauty items shipped free promotion was NOT during the last IBB visit. A lot of the IBB's newer items were not available or posted online until the free shipping promotion ended. And not fair for people who order over the phone and don't have internet, they got no shipping discount. By the time the IBB show was on TV, it was over. IBB needs a free shipping day during the next show!
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Ana, GA 05/01/2008
Oh my! I agree with the shipping charges post..what a chance for a spree but even half price shipping would break the bank--even with high gas costs. Too bad because there are so many things like MUSK and White Tea that people have requested. It is time for a shopping basket shipping day?:)
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VA 05/01/2008
Love all the items in the under $25 May online shopping blitz until I saw the shipping charge. Wow, seven dollars for a five dollar bar of soap! Sorry, no way.
› report if inappropriate
 
Diana, FL 05/01/2008
I have three of the new May items in my wish list, and they are going to stay there--UNbought-- because of the shipping charges.
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Pat 05/01/2008
I was going to order the Lime Body Cream until I saw the s&h is $7.95. Is this a mistake?
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05/01/2008
The Black Rice cream w/SPF needs to be on autoship. It always seems to be out of stock.
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05/01/2008
The shipping charges on your May web only special products is OUTRAGEOUS! For example, the cost of SHIPPING the bar of honey soap is more than the price of the soap. And the $8 charge on other SINGLE products seems a bit much, considering a whole KIT ships for less than that, like the Mother's Day kits. I will NOT be buying.
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Wilma, WY 04/30/2008
Amanda's Fragrance seems too good to be true! I'm in love once again. Skip: What a thoughtful son you are and, in that regard, you so remind me of the one I lost to cancer last year. My best to the both of you and your entire family.
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04/30/2008
Please make the Banana Velours flavor in the new Mousse. Not Milk & Banana, just plain banana.
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bernadette, NY 04/29/2008
Please tell me white almond isn't going away. I'm hooked on it
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IN 04/29/2008
Before Christmas 2007, I ordered your honey and orange body wash and hand cream. I love it, but cannot find it anymore. Please bring this fragrance back.
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Sherry, AZ 04/29/2008
skip & amanda,whats the chances of you guys making a product line with magnolia.My grandmother bless her heart use to get me stuff with magnolia.Since her passing I haven't seen hardly anything.....thx
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Kat, FL 04/29/2008
More, more, more moisturing sprays. I don't like my fingernails in the cream jars (I use stirrers from nice hotels) or rubbing in the body creams. I like to spritz and go! SPRITZ AND GO! Love all your things, but when the Juniper scent went away my gladelike bath spa went away also.
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MGCT, MN 04/29/2008
In discussing different ideas at ibbforums, how about coming out with mini chantilly mousse like the mini body creams?
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Jo, WI 04/29/2008
Rosa di Maggio--will this be brought back? Love the scent, and I'm running out of the hand cream, which is the best I've ever used. My 7 year old grandson loves to choose from my IBB collection for his bath-and Rosa is his favorite, too. He loves a backrub with the body velour.
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04/29/2008
Why are all the VIP products always the same? Starter kits??? I know the next one is a mousse but what about hand creams, hand soaps, butters? Why always the shower creams and body creams? We need to be surprised, not only with the scent but the type of product we will be receiving. When the VIP was introduced the prices were suppose to vary and the products were to be a surprise. Everything is the same. Please address this in your vlogs!
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04/29/2008
Just wondering, are your products manufactured according to Italian standards or USA standards for safe ingredients? Or both?
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MI 04/28/2008
I had a question about the new Chantilly Mousse formulation. Does it hydrate as well as a body butter or body cream, or is the hydration less because it is whipped and lighter? Also do different flavors of the mousse have different hydrating properties? For example is Mango more moisturizing than the Vanilla mousse? Thanks.
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04/28/2008
Please make a plain SPEARMINT flavor in your new Chantilly Mousse. I know you are coming out with candy cane in the Customer Voice program later in the year, but that is peppermint. Spearmint PLEASE!
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04/28/2008
What a giftable visit! I even ordered for Christmas and birthdays coming up. And some for me of course! Can't wait to try the mousse formula, but please just offer that as an EXTRA choice. Right now I use the cream, the whipped butter, and the regular butter. I rotate as needed every day. It would be great to have another choice, but please continue to offer all formulas, they are a necessary luxury. Thank you!
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04/28/2008
How about a Milk & Mint flavor? It would be like the mixed drink called a Grasshopper! Or Mint ice cream. Yum!
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04/28/2008
Love the new Milk & Cream scents. The milk really tones down the sweetness and strong smell. They all more softly scented. I have trouble wearing some of your stronger scents.
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JC 04/28/2008
No Mimosa EDT yet? Also hoping for other products to match Grapefruit foam bath - a PERFECT scent! I'd love to see the pure Lime line I thought you mentioned was coming this spring. To echo many mousse comments, PLEASE don't change 400 body creams we love just as they are. Or even one! Why not offer some mousses as an additional item just as you do body butters? Thank You
› report if inappropriate
 
Harriette, NJ 04/28/2008
Dear Skip and Amanda, Thank you for your wonderful products. I am running low on Olivarium hair fortifying mask and cannot reorder it. Please bring back this product. It makes my hair look like liquid gold. The shine and glossiness cannot be achieved with any other product. Thank you in advance for your anticipated cooperation.
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MGCT, MN 04/28/2008
In thinking about adding an SPF to the Coconut Mango line, I think it would be an awesome idea. However, would like to see it in an after sun product, instead of adding the SPF to one of the current products. I like to use the Coconut Mango year round, and would prefer the velour not to have any SPF. JMO. Thank you for listening.
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04/28/2008
I know this is kind of not in your line, but I use your hand cream after doing the dishes and wish that my hands could get some benefits from actually doing the dishes. Have you ever considered making dishsoap? Something lemony or herbal.
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04/28/2008
Where are the honey soft whipped butters? I don't see any in stock. Hope you will be bringing more soon. Thanks.
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Marie 04/28/2008
PLEASE make a Neutraline bar soap! I tried to get my husband to try your honey bar soap, but he said even that had too much scent for him. He will only use bar soap.
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04/28/2008
When you post a new Vlog/blog, can you close the old ones to new comments? Also the link to your latest Vlog does not go to the newest one! Some people post the same comment over and over because they are all open to new entries. Thanks.
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04/28/2008
LOVE the new mousse. Please make it in all flavors as a choice. Then people can see if they like it more or less than the old versions. You don't know if you like something unless you try it.
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Victoria 04/27/2008
I agree with comments by Corgin, Mgct and quite a few others. As good as the mousse formula is I would not want changes made to the any of the other wonderful body creams we enjoy now. Corgin has a great idea with Cacao mousse and I look forward to Lemon on the CV program. Would be fine with just those for the year. Looking forward to news on this. Thanks
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MGCT, MN 04/27/2008
As much as I love the Milk and Fruit line, I would be devastated if you changed the 400 plus body creams all over to the mousse formula. What so many of us dearly love about Italian Bath and Body is the variety that you offer for different skin types, different seasons and different reasons. Thank you. But, since we are talking about Milk and Fruit, how about Milk and Fruit Blueberry? Baby Leo is absolutely adorable. Thank you for sharing your family with us.
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CORGIN 04/27/2008
Dear Skip and Amanda, As much as I love mousse, I sill like the variety of creams you offer. Hopefully you will continue this in the future.....But, while I'm posting here, let me Beg again for Cacao mousse. Thanks
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04/27/2008
SPF 15 in the Hemp hand cream is a great idea. Also please make Cucumber Mint in the new mousse.
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04/27/2008
PLEASE Skip and Amanda bring back the original Rice Lip Cream, I thought I was crazy when I tried the new cream and it was to liquid and thin, I read the other people and I know it changed, it didn't even plump my lips and the price is high for a lip treatment, I love whatching you guys on TV but it is bad!!
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04/27/2008
I need a PLAIN honey haircare kit. With 2 shampoos and one hair mask in plain honey. Thanks.
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04/27/2008
I just LOVE the yellow grapefruit bath foam. Please put a pump on it or make it in a squeeze bottle. I use it in the shower. Please add more products to this line. Grapefruit mousse body lotion and soap non-soap. I know you are coming out with Pink Grapefruit, but I imagine that will be a little sweeter than the yellow grapefruit.
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04/27/2008
That Kiwi Lime sounds good! How about a matching lip gloss in a tube?
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MGCT, MN 04/27/2008
Skip, How about adding and SPF15 to the Hemp Hand Cream? I bet Colleen Lopez would like this too! Thanks.
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DB, WI 04/27/2008
Agree that more Hemp products would be excellent. Like the idea of shampoo, conditioner, body butter etc.
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Lou, PA 04/27/2008
I love your Mediterraneum Sea Kelp bath and body cream, but I never have enough. Why is it only available in a kit? The clean, fresh scent is really invigorating, and I need it to start my day. Please sell it in a large size, or make it available on auto ship!
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04/26/2008
Skip, I thought I heard you say you used the honey bath and shower cream every day in the shower and also used it to wash your hair. Is that right? Can it be used as a shampoo?
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04/26/2008
Just LOVE the new Mousse! And the large amount of body cream and bath cream. My husband thought it was a good value after he saw the large size and now he won't be upset if I buy more!!! So PLEASE have more MOUSSE in this size for other flavors so I can go shopping!!!
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prettysoon, FL 04/26/2008
Please maintain the individuality of your body cream formulas. Please DO NOT change 400 of the body creams all over to the mousse formula. The mousse has it's place but, replacing all of your other body cream formulas would obliterate the individuality of your scents and make your company a snooze to buy from. Most drugstore brands make all their formulas the exact same texture and just change the scent. IBB has set a higher standard and I would like to see that standard maintained.
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04/26/2008
Please make a 4 pack or 6 pack of different shampoo, like you have with the hand creams. I would like to try all your shampoo and this would make it more affordable to try them.
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04/26/2008
Where can I find the Peony selections??
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04/26/2008
Do you make a Clarifying shampoo that removes build-up of styling products?
› report if inappropriate
 
04/26/2008
Make Milk & Fruit bar soap and talc. The soap would be so creamy!
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MI 04/26/2008
Please sell the new Mousse Milk & Fruit flavors all year. Also more fruit products all year. Also expand both of these lines. Thanks.
› report if inappropriate
 
MI 04/26/2008
Please sell the new Mousse Milk & Fruit flavors all year. Also more fruit products all year. Also expand both of these lines. Thanks.
› report if inappropriate
 
Jackie, TX 04/26/2008
PRODUCTION DATES: Could you please put a date of production on your products. Those of us that have dozens of items would find it easier to manage our stock. Thank you so much. It would be very much appreciated. When will we get hyacinth???????
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04/26/2008
The new MOUSSE would be Fabulous in all the honeys!
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04/26/2008
I notice the original flavors of Fruit & Milk Coffee, Vanilla and Strawberry have mineral oil and the new flavors do not. Will you be taking it out of the original flavors to make it more like the new ones?
› report if inappropriate
 
Strawberrry Fru 04/26/2008
I washed my hair with the new Fruit & Milk soap non-soap and my hair looks amazing! Shiny and full of life again. Please carry these Fruit & Milk products as staples, not once or twice a year. I need more already!
› report if inappropriate
 
More Hemp 04/26/2008
Make a BIG Hemp kit with ALL the Hemp products.
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04/26/2008
I didn't buy your big Black Rice kit, because I have had bad luck with close expiration dates in anything you make with sunscreen. Products should be dated at least a year before expiration.
› report if inappropriate
 
Marie 04/26/2008
Please don't use LIMONENE that you use in the Honey Lemon products in any Lemon scented products. It smells like ORANGE bathroom air freshener cakes! Not a good smell. Your Perlier Lemon products that were in the package shaped like cherries smelled GREAT! Make Lemon like that again!
› report if inappropriate
 
04/26/2008
We need a Hemp shampoo and conditioner. It it's good for the nails, it must be good for the hair too. Would be a nice smell for a shampoo. My husband would even use it.
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04/25/2008
Don't change over the body creams to mousses...add mousses as a choice....Thanks!
› report if inappropriate
 
Debby S, CA 04/25/2008
Will the Honey-Glycerine Hand Cream be back this year? It was 1 of a 3 part set featured last year. First winter with NO cracking knuckles and heels. Using sparingly, but I'm almost out of this precious cream. A DUO would be Awesome. PLEEESE bring it back. Thanks
› report if inappropriate
 
04/25/2008
I would like to buy your shampoo, but need daily conditioner, not intensive hair masks. Why don't you make this available?
› report if inappropriate
 
Cheryl, IN 04/25/2008
Would you consider adding a fragrance spray to your line to go with the Coconut and Mango body cream? I enjoy this cream very much but the fragrance is not long lasting like a perfume would be.
› report if inappropriate
 
SmellyP, AZ 04/25/2008
Oh, Skip, heard you asked for opinions about changing all creams to new texture; Please DO NOT - the beauty of the IBB lines is that there are textures, formulations, scents, etc. for all skin types and differing skin needs, etc. Thanks for asking us! Dang... now if I could only watch the vLog... well, guess I will have to wait to get a recap at the IBB Forums.
› report if inappropriate
 
MARIE, NY 04/25/2008
PLEASE, PLEASE make your wonderful milk products with a BLUEBERRY scent. That would be amazing because nobody does it better than IBB.
› report if inappropriate
 
Carrie, FL 04/25/2008
Is Blue Iris gone forever? Has it been replaced?
› report if inappropriate
 
Karen, IL 04/25/2008
Could you tell me if you will ever be having any of the Oatmeal with Coriandor and Honey and The Musk products on any of the shows again? Thanks
› report if inappropriate
 
MGCT, MN 04/25/2008
Skip, you wanted our opinion on changing over to all mousse. NO! Please keep the variety, that's one of the great things about IBB. You give us wonderful variety, for different skin types, different climates, different seasons. Please keep your wonderful line as is. Thanks!
› report if inappropriate
 
04/25/2008
A Honey/Shea Butter combo would be nice too. And neutral. Good for men or women.
› report if inappropriate
 
Marie 04/25/2008
Please add the fragrance pyramids you show on TV to the HSN website by each product. Also put in on or in the product packaging. Thanks.
› report if inappropriate
 
04/25/2008
How about a Vanilla scented Shea Butter. I know a lot of people use your other vanilla products, so this would blend better than Almond.
› report if inappropriate
 
04/25/2008
I like the Black Race face cream w/SPF, but it's a little too heavy for me. Especially in the Summer. Could you make a lighter version? Thanks.
› report if inappropriate
 
04/25/2008
LOVE the new mousse. Good for Spring thru Fall, but we still need some heavier creams for Winter. How about a Shea Butter Mousse? The best of both worlds!
› report if inappropriate
 
michelle, AZ 04/25/2008
i recieved as a gift the mandrian and spice cream, do they still have this avaiable?
› report if inappropriate
 
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