HSN Community Guidelines - Standards for Participation

Joining our Community? Help us to ensure that you and others have fun here by following our general standards for participation. We welcome conversations about all things HSN – and some off-topic conversations, too!

Our online community will allow you to interact with HSN (which, together with our affiliates and subsidiaries is referred to herein as "We" or "HSN"), as well as with other HSN customers and visitors to our site. Your participation with the Community is subject to these Community Guidelines, our Privacy Policy, and the Conditions of Use, and is limited to persons 18 years of age or older. If you are under 18, you may use the HSN Services only with the involvement of a parent or guardian.

These guidelines apply to HSN Arcade games, polls, chat rooms, forums, messaging systems, blogs, customer reviews, customer profiles, customer-submitted content, HSN’s official social media pages and other online content (collectively the “Community

Remember the "Golden Rule"

Respect your fellow Community members, hosts, guests and HSN staff by communicating in a way that is not harassing, abusive and overly negative. Keep the mood friendly!

Comments should remain on topic while participating in conversations. Assume good faith and honor the spirit of the conversation topic created by the original poster. If you disagree with a comment, share your opinion on the subject, not the person posting. Personal attacks aren’t welcome here.

Avoid topics that are typically inflammatory including, but not limited to, politics, religion, race, ethnicity, and lifestyles. Talk of cheating or other fraudulent activity will be removed.

Things To Avoid
  • We have taken efforts to protect your privacy (HSN Privacy Policy) and to further protect you, personally identifiable information such as phone numbers, addresses, etc. that is posted will be removed.
  • We want to get to know you and that’s hard to do if you have multiple profiles. With that in mind, creating multiple Community profiles is prohibited. Alternate profiles will be permanently removed and banned, and offending members will be subject to temporary and/or permanent bans in the HSN Community. We don’t want that to happen to you!

We encourage you to upload a profile image and share photos in the Community. However, avoid posting images or content that:
  • Includes copyrighted logos, celebrities or other protected materials as discussed in the Conditions of Use and these Community Guidelines.
  • Contains persons without their consent or parental/guardian consent if minors are pictured.
  • Is offensive, sexually explicit in nature or advocating use of alcohol cigarette or drugs.

In the same spirit, you may never:
  • Ask for financial information or solicit money/donations from other members.
  • Provide medical advice or prescription recommendations.
  • Engage in or encourage unlawful activity or fraudulent schemes.
  • Post URLs to outside sites or use cryptic messages to skirt the rules
  • Post destructive features, such as viruses, worms, Trojan horses, etc.

Community Moderation… What It Means

We have the right, but not the obligation, to monitor any Community activity and messaging between users, as well as to remove any content posted that is in violation of the Conditions of Use or the Community Guideline or is otherwise considered to be offensive to the integrity of the Community. Moderators may lock a thread because it is has gone as far as it could go, in their opinion, or is heading down a path that would violate the rules or guidelines (based on experience). We are not responsible or liable for any messages sent between users or exchanges posted. The messages and exchanges posted express the views of the author and not the views of HSN, its parents, affiliates, or subsidiaries. Learn more about the Community Moderation team and what we do here.

We Encourage You to Report Violations of These Community Rules

We want your visit to be enjoyable. If you have questions about our standards or need to report a possible violation of the Community Guidelines, simply click the "Report Inappropriate Content" link to send a message to the Community Moderation team. Note: This feature may not be available in all areas of the Community, in which case you should contact HSN Customer Service at http://www.hsn.com/faqs/contact.

Some Final Information:

These Community Guidelines may be modified without notice by our updating or revising this legal notice. You are responsible for reviewing the site for any modifications and access or use of the site after changes to these Community Guidelines will constitute acceptance of the terms. Please also review HSN's Conditions of Use and Privacy Policy, which also govern your interactions on HSN. HSN Community members must also follow the terms and conditions of use of any social media sites where they participate in HSN's official social media pages. Content submitted that is deemed in HSN's sole discretion to be in violation of the Community Guidelines, Conditions of Use and/or Privacy Policy will be removed. Violations of the Community Guidelines may result in a user being banned from Community participation.

Disclaimer of Liability

HSN and our partners, advertisers, and third-party content providers do not make any warranty with respect to any content, information, or services provided through, or in conjunction with, our Community. HSN and our partners, advertisers, and third-party content providers are not liable for conduct by any user in the Community or on our sites. HSN and our partners, advertisers, and third-party content providers provide no guarantee or assurance of the accuracy, correctness, or completeness of any content or information posted in the public spaces on our sites.


As a user of any part of the Community, you agree to indemnify HSN and our partners, advertisers, and third-party content providers against any and all claims and expenses, including attorneys' fees, arising from your use of our sites, our Community, and other public spaces on our sites. This expressly includes, without limitation: (i) liability arising from the violation or infringement of copyrights or other proprietary rights in connection with any content or information you provide or post, (ii) any libelous or unlawful material contained in any content or information you post, and (iii) any other liability arising from or caused by any content or information that you provide or post.

From time to time, HSN may in its sole discretion allow certain vendor partners to post links to other Internet sites and services operated by third parties. You understand and agree that those sites and services do not constitute sponsorship, endorsement, or approval by HSN of their content, policies, or practices. You likewise understand and agree that HSN is not responsible for the availability, content, security, policies, or practices of linked sites or services, including, without limitation, the accuracy of content on linked sites or services, as well as and the privacy policies and security practices of linked sites and services.

HSN employees may not respond to any questions or issues in the Community or otherwise post any information, except for approved moderators, HSN Customer Service representatives, or designated HSN product experts. However, HSN employees may only participate in HSN's official social media pages and in the HSN Community so long as they identify themselves as HSN employees and otherwise abide by the HSN Social Media Policy applicable to employees.

Violations of the Community Guidelines may result in a user being banned from Community participation. HSN Community members must also follow the terms and conditions of use of any social media sites where they participate in HSN's official social media pages. You may only post a customer review for a product you have purchased, and your review must discuss your actual experience using the product.

Last update: November 10, 2015.